Learn how to enhance ADM account security by enabling 2-step verification

COURSE OBJECTIVES

Upon completion of this course you should be able to:

1. Enable 2-step verification to ensure your ADM account security.

PREREQUISITES

Course Prerequisites:

None

Students are expected to have a working knowledge of:

N/A

OUTLINE

1. Introduction to 2-step verification

2. Enabling 2-step verification

3. Sign in to your ADM with 2-step verification

4. Disabling 2-step verification

4.1 ADM administrators disable other user's 2-step verification

1. Introduction to 2-step verification

2-step verification uses 2 factors to verify an ADM user's identity: username/password and a personal mobile device. This method provides improved security for your ADM account. If 2-step verification is enabled, you will need to enter your password in addition to a one-time verification code when logging into ADM.

Verification codes are obtained from an authenticator app that needs to be installed on your mobile device. The supported authenticator apps which are used are: Google Authenticator (for Android/iPhone/BlackBerry) and Authenticator (for Windows Phone).

2. Enabling 2-step verification

STEP 1

• Log into ADM with your own account.
• Click on the account icon on the top taskbar of ADM desktop.
• Click on [Personal].

STEP 2

• Select the [Enable 2-step verification] to launch the 2-step verification setup wizard.

• Click [Next].

STEP 3

• Download and install an authenticator app on your mobile device, such as Google Authenticator (for Android/iPhone/BlackBerry) or Authenticator (for Windows Phone).

STEP 4

• Open the authenticator app and scan the provided QR code.
• Once the key is generated in the authenticator app, click [Next].

Note: The mobile app and NAS must both be synchronized with NTP.

• Alternatively, you can click the link to manually enter a secret key. Click [OK] to close the window.
• Once the key is generated in the authenticator app, click [Next].

STEP 5

• The authenticator app should be generating a 6-digit verification code now.
• Enter this code into the text field in the wizard in order to confirm that the configurations are correct.
• Click [Next].

Note: If an error occurs, please make sure that the system time on your mobile device and ADM are synchronized. Also, verification codes are updated periodically, so make sure that the code you entered has not expired.

STEP 6

• Click [Finish] to complete the setup.

STEP 7

• Once the setup wizard is finished, click [OK] to save the settings.

3. Sign in to your ADM with 2-step verification

STEP 1

• On the ADM Sign in screen, type in your username/password and click [Sign in].

STEP 2

• Open the authenticator app on your mobile device and then enter the 6-digit verification code provided. You should be able to successfully sign into your ADM.

• Enter the 6-digit verification code provided by the authenticator app to sign in from mobile apps.

4. Disabling 2-step verification

STEP 1

• Log into ADM with your own account.
• Click on account icon on the taskbar in the top of ADM desktop.
• Click on [Personal].

STEP 2

• Deselect the [Enable 2-step verification] to disable 2-step verification.
• Click [OK].

4.1 ADM administrators disable other user's 2-step verification

If your mobile device is lost or the Authenticator app is removed, please follow the steps below to disable 2-step verification on your ADM account.

1. For administrator accounts: please refer to here to learn more about using the [RESET] button on the back of your NAS to restore the admin password back to its default state. Please note that this action also resets the network settings on your NAS.
2. For other ADM accounts: please contact the system administrator of the NAS to use the steps below to disable 2-step verification for the account.

STEP 1

• Open [Access Control] [Local Users], select the account you want to disable 2-step verification for and click [Edit].

STEP 2

• Deselect the [Enable 2-step verification] and then click [OK].
• This user will now be able to sign in ADM without entering a verification code.

Note: The [Enable 2-step verification] checkbox can only be used when the function has been enabled by the user, please refer to here to enable 2-step verification.