We use cookies to help us improve our webpage. Please read our Cookie Policy .

Product Support Status

ASUSTOR is committed to providing the best in quality and customer service when you buy an ASUSTOR product. Be confident that your next ASUSTOR purchase will come with a long life of support through warranty, software and technical support for years after purchase. Learn more about which devices are supported by viewing the table below.

Related Resources
AS5102T Discontinued Ended Limited 3 Download
Date

2024-11-21

End of Support Notice

ASUSTOR is committed to providing product support for as long as possible, but all good things must come to an end. This notice announces the end of mainstream support for affected NAS devices due...

2024-10-07

Software Retirement Announcement

As PHP 7.4 was retired in December 2022, some applications have become end of life as a result. Due to PHP 7.3/7.4 software deprecation, Linux kernel upgrades and kernel module upgrades, the...

2023-12-29

ADM 4.0 Retirement Announcement

ASUSTOR will be discontinuing support for ADM 4.0 on 31 July 2024. ADM 4.0.x will be the last major version for the AS10, AS50, AS51 and AS70 series of NAS devices and will no longer receive...

2022-11-30

ASUSTOR Retires Download Assistant

ASUSTOR is committed to ensuring that your NAS can be used on almost any Internet-connected device. With this in mind, ASUSTOR will cease further development on ASUSTOR Download Assistant to free...

2022-07-15

ADM 3 Retirement Announcement

ASUSTOR will be discontinuing support for ADM 3 on August 31, 2022. ADM 3.5 is the last major version for the AS-20, AS-30 and AS-60 series of NAS devices and will no longer receive security and...

2022-06-07

ADM Support Status Announcement

AS10, AS50, AS51 and AS70 series of NAS will no longer be receiving feature updates due to the recent termination of vendor support for drivers. ADM 4.0 will be the last major version for these...

2021-12-16

Software retirement announcement

There are no updates available that fix the CVE-2021-44228 vulnerability. To protect data security, ASUSTOR has made the decision to retire and discontinue the following apps on ADM: Subsonic...

2021-10-12

Software retirement announcement

PHP 5.6 deprecation, kernel upgrades and OpenSSL upgrades have forced ASUSTOR to retire and discontinue the following apps on ADM 4.0: Media-Pack UPnP Media Server iTunes Server RALUS...

2021-09-06

Portainer on AS10 retirement announcement

Security improvements to Docker-CE version 19.03.10.r1 have introduced limitations that prevent Portainer from working correctly on the AS10 series. This means that Portainer will be retired on the...

Notes:

  1. Product Availability:
    • Generally Available: Product is still in production and available through retail channels or partners.
    • Discontinued: Product is no longer manufactured.
  2. Software Support:
    • Supported: ADM and software updates will be continuously provided.
    • Limited: Only ADM security updates will be provided.
    • Ended: Device will not receive updates.
  3. Technical Support:
    • Supported: Technical support and hardware repair or replacement services will be provided within the product warranty period.
    • Limited: Technical support for the latest ADM and software functions that the product can install will be provided. Hardware repair or replacement services are subject to availability of replacement materials and/or components. Click here for more details on warranties.
  4. Warranty:
    • The term of your warranty period shall commence on the purchase date appearing on your purchase receipt. Click here to learn more.

ASUSTOR NAS PIC