We gebruiken cookies om onze webpagina te verbeteren. Raadpleeg ons cookiebeleid .
An interruption caused by an unexpected hardware failure can be cost to businesses money. ASUSTOR strives to keep service interruptions to a minimum. ASUSTOR’s ARS, after approval, sends out a replacement unit before a defective unit is returned. Learn how to apply for the ASUSTOR ARS with the information below.
1. Email support@asustor.com or call the customer service hotline at (909) 465-5688.
2. With the assistance of ASUSTOR’s support team, if a hardware fault has been found, an application for the ARS may be opened.
3. Fill in the ARS application form and an ASUSTOR support team member will contact you to confirm and send a replacement unit.
4. After reception of the replacement unit, the faulty unit must be returned within fifteen (15) days.
Copyright © 2025 ASUSTOR Inc.