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Home > Press Release > Asustor Launches Advanced Replacement Service (ARS) for the US

2022-07-26

Asustor Launches Advanced Replacement Service (ARS) for the US

Taipei, Taiwan, 26 July 2022 – Today, ASUSTOR Inc. has launched ASUSTOR Advanced Replacement Service, also known as ARS, in the US to better serve business and enterprise customers. With ARS, if a hardware failure happens while the product is within warranty ASUSTOR will, upon approval, send a replacement unit before receipt of a malfunctioning unit, ensuring enterprises and businesses can fully trust ASUSTOR products to satisfy their data storage requirements while also reducing downtime. 
 
 
Requirements: 
1.    You must purchase ASUSTOR products from an authorized US dealer or retailer to use ARS.
2.    ASUSTOR ARS is limited to the forty-eight states of the contiguous United States.
3.    ASUSTOR ARS is currently limited to the Lockerstor 10 Pro, Lockerstor 12RD, Lockerstor 12R Pro and Lockerstor 16R Pro.
4.    More details about ARS can be found by clicking here: https://www.asustor.com/en/support/ars
 
 
About ASUSTOR Inc.
Founded in 2011, ASUSTOR Inc. was established via direct investment from ASUSTeK Computer Inc. The ASUSTOR brand name was created as a portmanteau of “ASUS” and “Storage”. ASUSTOR is a leading innovator and provider of private cloud storage (network attached storage) and video surveillance (network video recorder) solutions, also specializing in the development and integration of related firmware, hardware and applications. We are devoted to providing the world with unparalleled user experiences and the most complete set of network storage solutions possible.
Media Contact: marketing@asustor.com