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Home > Press Release > ASUSTOR Member Site Launched – Better Customer Service for All

2022-04-21

ASUSTOR Member Site Launched – Better Customer Service for All

Taipei, Taiwan, 21 April 2022 – You asked, we listened! ASUSTOR has launched the brand new ASUSTOR Member site today. The ASUSTOR Member site was developed with customer feedback in mind to improve communication with customers and strengthen our commitment to quality customer service. The ASUSTOR Member site redesigns the entire customer service experience from the ground up and uses the ASUSTOR ID you attained when setting up your ASUSTOR NAS. The user interface has become simpler and more intuitive while the one-stop online integration platform makes it easy to keep on top of registered NAS devices.
Don’t have an ASUSTOR ID? Simply log into your NAS, click Settings and navigate to Registration. After attaining an ASUSTOR ID, you’ll be able to log into the ASUSTOR Member site. The ASUSTOR Member site integrates all purchased and registered ASUSTOR NAS devices. It includes product information, such as model, serial number, server name, ADM version, Cloud ID and IP address for members to browse. The ASUSTOR Member site makes it easier for members to follow and monitor the progress of technical support inquiries in addition to tracking the history of all customer support requests. Tech support forms can be added directly online while the screenshot posting feature will  ensure clarity when requesting support and keep details organized for better customer service. Register your ASUSTOR ID on ADM today. 
 
 
 
 
About ASUSTOR Inc.
Founded in 2011, ASUSTOR Inc. was established via direct investment from ASUSTeK Computer Inc. The ASUSTOR brand name was created as a portmanteau of “ASUS” and “Storage”. ASUSTOR is a leading innovator and provider of private cloud storage (network attached storage) and video surveillance (network video recorder) solutions, also specializing in the development and integration of related firmware, hardware and applications. We are devoted to providing the world with unparalleled user experiences and the most complete set of network storage solutions possible.
Media Contact:marketing@asustor.com