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Q: M.2 SSD Drive Installation Guide For ASUSTOR AS67 Series NAS

2024-02-22


#NAS #M.2 #AS67

For all AS67 series NAS, before adding or removing M.2 SSDs, please read the following notes carefully.
  • NAS and M.2 SSDs utilize high precision components and electronic connector technology. To avoid voiding the warranty during the product warranty period, we recommend that you:
✓ M.2 SSDs compatible with the AS67 series can be purchased at your local store or on the Huawei Accessories website  (https://www.asustor.com/service/compatibility) for purchase.
✓ Please use two identical models of SATA 3 interface or PCIe (NVMe) interface for best access performance.
✓ If you are not familiar with upgrading your computer's M.2 SSD, do not install the M.2 SSD yourself.
  • Adding or removing M.2 SSDs on your own can cause NAS failures or accidents due to broken slots and modules or misconnections. In this case, repair costs will apply.
  • Be careful not to cut your fingers on the sharp edges of the NAS's M.2 SSDs, internal components, or circuit boards.
  •  ASUSTOR does not guarantee that third-party M.2 SSDs will be compatible with NAS.
  • Before adding or removing an M.2 SSD, be sure to turn off the NAS and peripherals, and disconnect all accessories and cables.
  • To prevent damage to your M.2 SSD from electrostatic discharge, follow the instructions below:
✓ Avoid using your computer in areas that tend to generate static electricity, such as carpeting.
✓ Before adding or removing an M.2 SSD, eliminate static by touching metal objects outside the NAS. Do not touch the metal parts inside your computer.
  • When inserting the M.2 SSD into the slot, do not misdirect it. Doing so may damage the module or the slot, or even cause a fire on the circuit board.
  • Use a screwdriver that matches the size of the screw.
  • Do not remove or loosen screws not designated for removal.

Preparation Tools
  • Phillips screwdriver.

Installation Guide

1.Chassis Removal
Select Shutdown in the ADM menu to turn off the NAS.


Remove all cables and power cords from the NAS.


Use a Phillips screwdriver to remove the top cover screws and stow them for later installation.



Remove the cap by pressing the side of the cap with both hands and gently pushing it outward.

2.Installing an M.2 Solid State Drive
As shown in the figure below, install the SSD in the order of the numbers on the M.2 board.
As an example, place the M.2 SSD diagonally and align the notches on the metal connector of the M.2 SSD with the notches in the slot. Insert the M.2 SSD into the slot, making sure the connector is fully inserted and the M.2 SSD is pressed down.


As shown in the figure below, pull the lever outward. While holding the lever, press down on the M.2 SSD and release the lever to secure the M.2 SSD.


Repeat the above steps to install additional M.2 SSDs into additional slots as shown below.


3.Putting back the chassis
Put the top cover back on and tighten the screws.


Connect the NAS's power cord and all other cables, and then turn on the NAS.

appendix
1.Easy Troubleshooting

Q: If you can't boot up after installing a new M.2 SSD.

A: Please follow the steps below to check one by one：
1. The light/audio display messages are normal. 
2. If your NAS does not recognize the M.2 SSD or does not boot up properly, please make sure a compatible M.2 SSD is installed, and reinstall the M.2 SSD to make sure it is installed correctly. 
3. If it still does not work, please remove the newly installed M.2 SSD and reboot the NAS to see if it works properly. 
4. If the above steps still cannot solve your problem, please contact your local dealer or ASUSTOR customer service.

2.Contact ASUSTOR Technical Support

You can contact us in the following ways:
1. Online Technical Support Ticket: https://member.asustor.com/
2. ASUSTOR Online Forum: http://forum.asustor.com/

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