Q: How do I wake up my NAS from apps like AiMaster and AiFoto3 in new mobile login ?

2020-06-18

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#Wake up #WOW #WOL # Wake up from mobile

Wake up your NAS from AiMaster in new mobile login.

1.Open the app and click the server list icon.

2.Click the wake up icon from the right.

3.Click OK to wake up your NAS

Wake up your NAS from AiFoto3 Android in new mobile login.

2.Click the wake up icon from the right.

3.Click OK to wake up your NAS

Wake up your NAS from AiFoto3 iOS in new mobile login.

2.Click the wake up icon from the right.

3.Click OK to wake up your NAS

Q: Why can’t I log in to my NAS using ASUSTOR smartphone apps?

2021-03-03

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#Wake up #WOW #WOL # Wake up from mobile

Reasons for login failure:

1. The NAS is not powered on, initialized, or awake.
If your NAS has not yet been initialized, use a computer or smartphone to initialize your NAS.
To use a PC or mac to initialize an ASUSTOR NAS, Click here for more information.
To use AiMaster to initialize an ASUSTOR NAS, please click here to learn more.

2. The network connection is unstable or has been disconnected.
Ensure that all network equipment and cabling is connected and in working order.

3. Wrong username and/or password.

4. ADM doesn’t have the corresponding app installed.
The following smartphone apps listed below must have their corresponding app installed on ADM.
AiDownload – Download Center
AiFoto – Photo Gallery
AiMusic – SoundsGood
AiVideos – LooksGood
AiSecure – Surveillance Center

5. EZ-Connect and/or DDNS settings are not enabled.
Please verify that EZ Connect is enabled by clicking EZ-Connect in Settings.
To enable DDNS services, click Manual Connect in Settings.

6. EZ-Router is not enabled and/or the correct network ports are not open.
Click EZ-Router setup under EZ Router in Settings and enable port forwarding. Verify that the appropriate ports are accessible.

7. Attempted login with HTTPS without HTTPS being enabled.
Enable HTTPS by clicking General in Settings.

8. Using the wrong port to connect.
Please check your HTTP and HTTPS port settings. 8000 is the default HTTP port and 8001 is the default HTTPS port.

9. Your IP is blacklisted.
ASUSTOR NAS devices automatically blacklist devices if too many login attempts are made within three minutes. Remove the IP from the automatic blacklist by clicking Network Defender in ADM Defender under Settings

If you are still not able to login into NAS from mobile apps after proceed above troubleshooting, please submit a support ticket in our support center to have further help:

https://support.asustor.com/

Q: Can I initialize my NAS with just my mobile phone?

2024-02-02

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#Wake up #WOW #WOL # Wake up from mobile

Yes, you can initialize your ASUSTOR NAS using mobile devices such as iPhones, iPads and Android phones and tablets. All that is needed to do is install ASUSTOR’s AiMaster mobile app from Google Play or the App Store. You won’t even need to open your laptop or desktop. NAS initialization is easy, convenient and at your fingertips! The procedure is as follows:

 

Please follow the steps below to initialize your ASUSTOR NAS with your Android/iOS device. A video detailing this process is also available at: https://youtu.be/5ZATeOwnalA

 

1. Search for “AiMaster” in Google Play or the Apple App Store. You can also use the

links or QR codes provided below. Download and install the AiMaster mobile app to

your mobile device.

AiMaster for Android: https://play.google.com/store/apps/details?id=as.arc.aicontrol

AiMaster for iOS https://itunes.apple.com/tw/app/aimaster/id668985791?mt=8

2. Insert a hard disk into slot 1 of your NAS and then power on the NAS.

 

3. Connect your NAS to your local network and then make sure that your

mobile device is connected to the same network as well.

 

4. If an uninitialized ASUSTOR NAS is listed in the server list, AiMaster can be used to initialize and set up your NAS.

• Click  to the right of Host/IP or Cloud ID to open the server list.
• Select an uninitialized NAS.
• Confirm the NAS name and IP and click Initialize.
• Click Start Initialization, and AiMaster will start initializing your NAS after confirmation.

 

 

 

15. NAS initialization should now be complete. Enjoy your ASUSTOR NAS!

* If there is a problem to proceed the above steps, please submit a support ticket in our support

center for further help:

https://support.asustor.com/

Q: How do I install ASUSTOR mobile apps for my Android/iOS device?

2017-07-19

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#Wake up #WOW #WOL # Wake up from mobile

ASUSTOR provides a wide variety of mobile apps for Android/iOS devices that lets you conveniently access your NAS while on the go! These apps can be used to manage the NAS, manage downloads, stream multimedia, access data, view surveillance feeds and more. ASUSTOR mobile apps are available for download from either Google Play for Android devices or the App Store for iOS devices.

You can go to the mobile app section of the official ASUSTOR website for more information about the ASUSTOR mobile apps and for corresponding QR codes that can be used to quickly access the download page for the apps in either Google Play or the App Store.