We use cookies to help us improve our webpage. Please read our Cookie Policy .

Knowledge Base

Compatibility
ASUSTOR College
Download Center
Online Help
Online Support Form

Installation »

Q: M.2 SSD Drive Installation Guide For ASUSTOR AS67 Series NAS

2024-02-22


#NAS #M.2 #AS67

For all AS67 series NAS, before adding or removing M.2 SSDs, please read the following notes carefully.
  • NAS and M.2 SSDs utilize high precision components and electronic connector technology. To avoid voiding the warranty during the product warranty period, we recommend that you:
✓ M.2 SSDs compatible with the AS67 series can be purchased at your local store or on the Huawei Accessories website  (https://www.asustor.com/service/compatibility) for purchase.
✓ Please use two identical models of SATA 3 interface or PCIe (NVMe) interface for best access performance.
✓ If you are not familiar with upgrading your computer's M.2 SSD, do not install the M.2 SSD yourself.
  • Adding or removing M.2 SSDs on your own can cause NAS failures or accidents due to broken slots and modules or misconnections. In this case, repair costs will apply.
  • Be careful not to cut your fingers on the sharp edges of the NAS's M.2 SSDs, internal components, or circuit boards.
  •  ASUSTOR does not guarantee that third-party M.2 SSDs will be compatible with NAS.
  • Before adding or removing an M.2 SSD, be sure to turn off the NAS and peripherals, and disconnect all accessories and cables.
  • To prevent damage to your M.2 SSD from electrostatic discharge, follow the instructions below:
✓ Avoid using your computer in areas that tend to generate static electricity, such as carpeting.
✓ Before adding or removing an M.2 SSD, eliminate static by touching metal objects outside the NAS. Do not touch the metal parts inside your computer.
  • When inserting the M.2 SSD into the slot, do not misdirect it. Doing so may damage the module or the slot, or even cause a fire on the circuit board.
  • Use a screwdriver that matches the size of the screw.
  • Do not remove or loosen screws not designated for removal.

Preparation Tools
  • Phillips screwdriver.

Installation Guide

1.Chassis Removal
Select Shutdown in the ADM menu to turn off the NAS.


Remove all cables and power cords from the NAS.


Use a Phillips screwdriver to remove the top cover screws and stow them for later installation.



Remove the cap by pressing the side of the cap with both hands and gently pushing it outward.

2.Installing an M.2 Solid State Drive
As shown in the figure below, install the SSD in the order of the numbers on the M.2 board.
As an example, place the M.2 SSD diagonally and align the notches on the metal connector of the M.2 SSD with the notches in the slot. Insert the M.2 SSD into the slot, making sure the connector is fully inserted and the M.2 SSD is pressed down.


As shown in the figure below, pull the lever outward. While holding the lever, press down on the M.2 SSD and release the lever to secure the M.2 SSD.


Repeat the above steps to install additional M.2 SSDs into additional slots as shown below.


3.Putting back the chassis
Put the top cover back on and tighten the screws.


Connect the NAS's power cord and all other cables, and then turn on the NAS.

appendix
1.Easy Troubleshooting

Q: If you can't boot up after installing a new M.2 SSD.

A: Please follow the steps below to check one by one：
1. The light/audio display messages are normal. 
2. If your NAS does not recognize the M.2 SSD or does not boot up properly, please make sure a compatible M.2 SSD is installed, and reinstall the M.2 SSD to make sure it is installed correctly. 
3. If it still does not work, please remove the newly installed M.2 SSD and reboot the NAS to see if it works properly. 
4. If the above steps still cannot solve your problem, please contact your local dealer or ASUSTOR customer service.

2.Contact ASUSTOR Technical Support

You can contact us in the following ways:
1. Online Technical Support Ticket: https://member.asustor.com/
2. ASUSTOR Online Forum: http://forum.asustor.com/

Q: How to install an M.2 SSD hard disk?

2024-12-17


#NAS #M.2 #AS67

Model:

Q: How to install ASUSTOR NAS offline?

2024-04-15


#NAS #M.2 #AS67

Here are the steps involved:

  1. Download the latest version of the ADM (ASUSTOR Data Master) operating system image file (.img), download link : https://www.asustor.com/service/downloads。
  2. Log in to the web interface of ASUSTOR ADM and select Settings> ADM Update> Manual Update.
  3. Select the ADM image file (.img) you downloaded and upload it.
  4. Wait for the ADM image file (.img) to finish uploading, select it for installation and click Update Now.
  5. The system will start installing ADM, and after the installation is complete, it will automatically reboot the NAS and enter the new version of the ADM operating system.

Q: How do I install a NAS?

2023-09-01


#NAS #M.2 #AS67

To install ASUSTOR NAS, follow these steps:

  1. Make sure you have received your ASUSTOR NAS equipment, along with all the required accessories, including power cords, network cables, etc.
  2. Choose a suitable location for the ASUSTOR NAS, making sure it is in a well-ventilated area, away from heat sources, direct sunlight, etc.
  3. Connect the ASUSTOR NAS device to the network and power supply. First, plug the power cord of the ASUSTOR NAS into a power outlet, and then plug the network cable into the network port of the ASUSTOR NAS and an available port on your router.
  4. Power on the ASUSTOR NAS device. Press the power switch and wait for a while until the ASUSTOR NAS device is fully powered on.
  5. Download and install the control interface software for the ASUSTOR NAS. You can download the ASUSTOR Control Center from the ASUSTOR website, then run the software and scan your network for an ASUSTOR NAS device connected to the network. Once you have found the device, click the Connect button.
  6. Follow the prompts to set up the device. You can change the ASUSTOR NAS settings such as network settings, user accounts and passwords as needed.
  7. After completing the setup, you are now ready to use your ASUSTOR NAS device. You can upload files to NAS or download files from NAS. In addition, you can also connect to your ASUSTOR NAS device remotely by setting up Remote Access to use your ASUSTOR NAS device while you are away from home.

Learn more :
https://www.asustor.com/getting_start/landing

Q: How to configure UPS to avoid data corruption when there is an unexpected power cut?

2019-08-15


#NAS #M.2 #AS67

After NAS is connected to UPS with the USB cable and power cord, you can see the UPS configuration in ADM-External Device-UPS-Preference 

There are two different scenarios you can choose to configure the option:

1. Have the NAS umount the storage and terminate the services. Then power on after the power is restored.

In ADM-External Device-UPS-Preference-Method select Safe Mode.
In ADM-Settings-Hardware-Power, disable the EuP and enable the option "In the event of a power outage, enable the NAS to return to its previous state once power has been restored"

2. NAS is co-working with other devices and needs specific boot sequence, power off the NAS when there is an unexpected power cut, will manually power on NAS when power restored.

In ADM-External Device-UPS-Preference-Method select Shut down.
In ADM-Settings-Hardware-Power, disable the option "In the event of a power outage, enable the NAS to return to its previous state once power has been restored"  


Q: What should I do if ADM initialization fails?

2023-09-01


#NAS #M.2 #AS67

If the NAS initialization process fails, please follow the steps below to troubleshoot the error.

 
  • Clear the browser cache on your computer and initialize again.
  • Press and hold the NAS power button to force shutdown, boot up and initialize again.

*If you have upgraded memory, please remove the upgraded memory and install the default memory before booting.


  • Press and hold the NAS power button to force shutdown, replace the hard drive with a different one and initialize it again.To avoid compatibility problems, please use a compatible hard disk model for initialization.
https://www.asustor.com/en-gb/service/hd?id=hd
*Use M.2 SSD for initialization, please use compatible SSD for initialization.
https://www.asustor.com/en-gb/service/m2ssd?id=m2ssd


  • If the hard disk you are using has been previously used in other devices, there may be remnants of the file system used in the previous device, resulting in an initialization failure, which can be eliminated in the following ways.
a. Shut down the NAS.
b. Remove all hard disks.
c. Power on the NAS (Empty).
d. After booting, scan the NAS with ACC and you will see the status of the machine is not yet initialized, click on the word not yet initialized and use your browser to enter the NAS page, follow the instructions to directly insert the hard disk (hot plug, no need to shut down or reboot) for initialization.

 

If you still can't initialize successfully after the above steps, please contact us for further technical support.

https://support.asustor.com/



Q: How do I register an ASUSTOR product and obtain an ASUSTOR ID?

2024-02-22


#NAS #M.2 #AS67

Once you follow the the Getting Started guide to finish the initialization process, you will be able to log in to ADM. Click Settings.

Go Registration page and click Create new account.

If you are encountering other issue during registering, please contact with our technical support:
https://support.asustor.com/

Q: What can I do if ADM update not work?

2022-05-05


#NAS #M.2 #AS67

If you are having problem to upgrade ADM, here is the steps to troubleshooting.
1. Reboot NAS and try again.

2. use AiMaster app in mobile device to proceed ADM upgrade.
3. Go ADM-Storage Manager-Volume to check if the capacity usage is over 95%, if yes, please remove some data and try again.
4. Download the ADM image from our website and proceed manual upgrade to upload the image.
https://www.asustor.com/en-gb/service/downloads
5. Power off the NAS, unplug all hard drives, power on the empty NAS(no hdd installed), find a spare hard drive to install and proceed ADM upgrade/system intialization to see if same problem occurred with another hard drive.

If you are blocked by ADM upgrade process from ADM2.7 to newer version(as in attached screen shot).

Please check if you are using Google Chrome browser to proceed ADM upgrade.

If yes, please try to use another browser(for example Fire Fox) to see if its still having same issue.

Also, you can use AiMaster app in mobile device to proceed ADM upgrade.

If the above steps are not working, please go to our support center to submit a support ticket.

https://support.asustor.com/

Q: How do I initialize my ASUSTOR NAS?

2023-09-06


#NAS #M.2 #AS67

A: ASUSTOR provides a variety of quick and convenient ways for you to initialize your NAS. After a simple initialization procedure, your NAS will be online and ready for use! Below, we will illustrate how to initialize your NAS using its LCD is play or using a computer. For instructions on initialization using your mobile device, please see: http://www.asustor.com/knowledge/detail/?group_id=803&lan=en

Initialization Using the LCD Display
This installation method is only suitable for use on models with LCD Displays (AS6, AS62, AS7, AS51 Series).
1. Insert your hard disks into the NAS starting with slot 1 and then power on the NAS.
2. The LCD display will ask you whether or not you want initialize the NAS once it has detected that the NAS has not yet started to initialize.

3. Please use the "↵” button found on the right side of the LCD display to confirm that you want to initialize the NAS. The system will now start the initialization process.


4. Initialization is complete when the NAS’s IP address is shown on the LCD display.  Note:
I. The password for the “admin” account will be set to “admin”.
II. The NAS will initialize your hard disks using the following default RAID levels:
2 hard disks = RAID 1
3 or more hard disks = RAID 5

Initialization Using your Computer

1. Insert your hard disks into the NAS starting with slot 1 and then power on the NAS.
2. Make sure your NAS and computer are both connected to your local network.
3. Install the ASUSTOR Control Center utility on your computer, either from the installation CD provided with your NAS or from the official ASUSTOR website (http://www.asustor.com/service/downloads).
4. Launch ASUSTOR Control Center. It will automatically begin to scan your network for ASUSTOR NAS devices.




5. Select your NAS from the list. Your Web browser will now open to the ASUSTOR NAS setup wizard. You will be given a choice of selecting either [One-Click Setup] or [Custom Setup]. In our example we will select [One-Click Setup]. You may select [Custom Setup] if you wish to configure additional settings.

6. Enter a name for your NAS, configure a password and then select your storage requirements. Please note that all data on your hard disks will be erased and cannot be recovered. Select the [I confirm that I have read and understood the above] checkbox and then click on the arrow to the right to being initialization.


7. Your NAS will now begin to initialize.


8. After initialization has completed, you will be given the option of registering your NAS. It is recommended that you register your NAS as this will give you an ASUSTOR ID. An ASUSTOR ID is required for downloading NAS Apps from App Central and you can also use it to log in to the technical support center should you encounter any problems.

9. NAS initialization should now be complete. Enjoy your ASUSTOR NAS!

What should I do if ADM initialization fails? - ASUSTOR Inc.

Q: Which type of Kensington lock can be used with an ASUSTOR NAS?

2019-05-09


#NAS #M.2 #AS67

ASUSTOR NAS devices are compatible with Microsaver Kensington locks. Microsaver 2.0 is not compatible with ASUSTOR NAS devices. Please purchase the correct one.


Q: How to find my NAS IP?

2024-08-08


#NAS #M.2 #AS67

1.Please install ASUSTOR Control Center first.

Please follow the steps below:

Install ASUSTOR's utility program

． ASUSTOR official website>Service Support>Download Center>Select the model you have.

http://www.asustor.com/service/downloads．Just select the program you need and download and install it on your PC.

*Please add ASUSTOR Control Center to the operating system firewall and anti-virus exception list to avoid scanning operations being blocked and unable to search the NAS.

If you do not use a computer, you can also use the AiMaster app on your mobile device to search for NAS on the same network.

2. AiMaster installation and connection
2.1 Install AiMaster


step 1
  • Open the App Store or Google Play and search for AiMaster.
  • Or scan the QR Code below.
  • Download and install AiMaster.
Android iOS



2.2 Connect to NAS through AiMaster

After installing AiMaster, open AiMaster. There are several ways to connect to the NAS as follows.

Note: AiMaster only supports system administrator account login.

First time using ASUSTOR’s mobile apps:

Note: Automatic scanning can only scan NAS in the same domain as the mobile phone's current network. Please make sure that the Wi-Fi of the mobile phone you are using is turned on. The mobile phone network must be in the same domain (LAN) as the NAS.

  • Click to the right of [Host/IP or Cloud ID] to open the server list.
  • Select the ASUSTOR NAS listed in the list.
  • Enter the system administrator account and password set by ADM, and click [Login].
  • If the required NAS cannot be found in the list, click in the upper right corner to rescan ASUSTOR NAS in the local network.

 

Was this article helpful? Yes / No