Q: How does a NAS mass delete similar or duplicate photos?

2025-03-04

#NAS #duplicate photos #FAQ

ASUSTOR NAS provides effective photo management through its application “Photo Gallery 3”, which includes convenient tools for deleting similar or duplicate photos.

Use Photo Gallery 3 to delete duplicate photos

Smart Album feature:
1. Photo Gallery 3 has a Smart Album feature that automatically detects and organizes duplicate photos into an album called “Duplicate Items”.
2. Users can enter the “Duplicate Items” album and select the photos to be deleted.
3. Photo Gallery 3 allows users to select and delete all duplicates with one click, or manually select them for deletion.
Procedure:
1. Log in to the ADM system of the ASUSTOR NAS.
2. Open the Photo Gallery 3 application.
3. Go to the “Albums” page and locate the “Smart Albums” section.
4. Click “Repeat Item” album.
5. In this album, you can select “Select all duplicates” to delete at once, or manually select the photos to be deleted.
6. Confirm the deletion.

Q: Can an ASUSTOR NAS be used for downloading torrent files?

2025-02-04

#NAS #duplicate photos #FAQ

Yes, ASUSTOR NAS supports downloading torrent files. The built-in "Download Center" application allows you to easily manage your torrent downloads.

Here's how to use it:

Installation and Setup:

Go to App Central on your ADM system, search for and install Download Center.
Open Download Center, click “Add Download Task” and paste the BT seed (.torrent).
Set the download path, priority and speed limit (optional).

Features:

Supports BT/HTTP/FTP, Private Tracker, Express download protocols.
Scheduled downloads (e.g. set up automatic downloads during late night hours).
Provide remote management function.

Notes:

Please do not download copyrighted content.

Q: What happens if my NAS hard drive fails?

2024-09-10

#NAS #duplicate photos #FAQ

Even if an ASUSTOR NAS hard drive fails, data is usually not lost immediately as long as you have properly configured the protection mechanism of RAID, a data storage technology that provides data redundancy in case of hard drive failure.

Steps to take after a hard disk failure

Receive a system alarm: When a hard disk fails, an alarm is usually sent to alert you.
Replace the hard disk: Replace the failed hard disk as soon as possible. most models of ASUSTOR NAS support hot-swapping, so you can replace the hard disk without shutting down the computer, and the system will start rebuilding the data automatically.
Monitor rebuild progress: You can monitor the rebuild progress in ADM.

Impact of Different RAID Levels

RAID 0: Increased read and write speeds, but no data redundancy, any hard disk failure will cause all data to be lost.
RAID 1: Data is fully copied to another hard disk. When one drive fails, the system automatically recovers data from the mirrored drive.
RAID 5: Data and parity information is spread across multiple hard disks. It can tolerate the failure of one hard disk.
RAID 6: Spreads data and two sets of parity information across multiple hard disks. Tolerates two hard disk failures.
RAID 10: Combines RAID 0 and RAID 1 for performance and fault tolerance.

Caution

Data Security: During the rebuild period, please avoid excessive operations on the NAS to avoid affecting the rebuild progress.
Professional assistance: If you are not familiar with RAID rebuild, we recommend you to seek assistance from ASUSTOR customer service or professionals.

*Online Resources:https://www.asustor.com/online/College_topic?topic=251

Q: Does NAS require hard drive hibernation?

2024-08-16

#NAS #duplicate photos #FAQ

Depending on usage and personal needs, the hardware hibernation function can bring energy savings and extend the life of the hard drive.

Advantages of hard drive hibernation

Save power: The hard drive is one of the components that consumes the most power in a NAS. Enabling hard drive hibernation can effectively reduce power consumption.
Extend the life of the hard disk: Reducing the operating time of the hard disk can reduce the wear and tear of the hard disk and extend its life.
Reduce noise: The hard disk will produce noise when it is running, and the noise can be reduced in sleep mode.

When is it appropriate to enable hard drive hibernation?

NAS usage is infrequent: If your NAS is mainly used for backing up data and the access frequency is infrequent, enabling hard drive hibernation can save power.
Want to reduce noise: If you are sensitive to the operating noise of your NAS, enabling drive hibernation can reduce the noise.

Q: Does a NAS need a UPS?

2024-08-16

#NAS #duplicate photos #FAQ

UPS (Uninterruptible Power Supply System) Although UPS is not a necessity, it is a very good investment for users who value data security and service availability. If you are very concerned about the data security of your NAS, it is recommended that you install a UPS.

Why do you need UPS?

Data protection: When there is a sudden power outage, the UPS can provide short-term power, allowing the NAS enough time to shut down safely to avoid data damage.
Uninterrupted service: For services that need to run 24/7, UPS ensures that the NAS provides uninterrupted service.
Avoid hard drive damage: A sudden power outage can cause hard drive damage, and a UPS can reduce this risk.

When is UPS needed?

Frequent power outages: If power outages occur frequently where you live or work, a UPS is recommended.
Data of high importance: If your NAS stores a large amount of important data, such as company secrets, personal files, etc., it is recommended to use UPS.
Need high availability: If your NAS provides critical services, such as file servers, monitoring systems, etc., it is recommended to use UPS.

ASUSTOR NAS support for UPS

Safe Mode: Safely unmount all storage in the event of a power outage and automatically restart the NAS when power is restored.
Shutdown mode: Shut down directly when power is off.

Q: Does the NAS need to be shut down to replace the hard drive?

2025-03-14

#NAS #duplicate photos #FAQ

1.Due to the hardware structure design of the following series, they do not support hot-swapping of hard drives. Please power off the device before replacing the hard drives:

AS10,AS11,AS31,AS32,FS67,FS68

2.All models with M.2 slots do not support hot-swapping of M.2 SSDs. Please power off the device before replacing the SSDs.

*Enter the webpage and check Hot Swap to view supported models.

Q: What are the differences between the different NAS device types?

2024-01-18

#NAS #duplicate photos #FAQ

Server-based NAS is a device used to configure on-premise file storage and is available in a variety of sizes and types, such as desktop or rack-mounted NAS servers. These devices can be controlled and configured over a network, allowing users to easily manage storage space.

In terms of NAS expansion, there are two main ways to scale vertically and horizontally.

Vertical Scale NAS: This device consists of a pair of controller-managed storage drives. More NAS drives can be purchased each time storage capacity needs to be increased. However, controllers have performance and capacity limits, so they can only optimally manage a fixed number of drives. When the limit is reached, new vertically scalable devices must be purchased, which can result in two separate file storage areas that need to be manually allocated and managed, increasing management costs.
Horizontal Scale NAS: This device contains a cluster of servers that provide logical unit numbering or file sharing over a network. It has both controllers and disk drives, but the controllers can be connected to multiple physical units to ensure that they function as one logical unit. Horizontal scaling is characterized by linear expansion, and as capacity increases, so does the performance of the system. It is therefore more flexible and scalable.

Q: How does the NAS work?

2024-01-18

#NAS #duplicate photos #FAQ

Network Attached Storage (NAS) systems use specific protocols and file formatting protocols that combine hardware and software to allow users to easily share files over a network as if they were accessing them on their own computers.

Protocols: On a network, users perform data transfers over the Internet Protocol (IP), which is used to obtain the address of the file data being transferred, and the Transmission Control Protocol (TCP), which is used to package the data into packets and send the packets out.
File Formatting Protocols: Considering that different machines may run different operating systems, such as Windows, Linux, or Unix, NAS file systems need to support various file formats. Therefore, NAS uses specific file formatting protocols, including the following major ones:

Network File System (NFS): Used in Linux and Unix systems, NFS can be used in any hardware, operating system, or network architecture.
Server Message Block (SMB): Used in Microsoft Windows devices, SMB is the most common file formatting protocol in Windows systems.
Apple Filing Protocol (AFP): Designed for Apple devices running macOS, AFP is used for file access in the Apple environment.

Q: What are the components of a NAS device?

2024-01-18

#NAS #duplicate photos #FAQ

A Network Attached Storage (NAS) device typically consists of several important components, including:

Physical Storage Hard Disks: NAS devices typically carry two to five hard disks, which provide a large amount of storage space. These hard drives are often organized into disk arrays (RAID), which are combined into a logical unit through virtualization technology. RAID not only helps with data backup, but also improves performance.
Central Processing Unit (CPU): NAS devices are equipped with a central processing unit (CPU), which provides computing power to handle tasks such as reading and writing files, managing file systems, coordinating access for multiple users, and integrating with the cloud.
Operating System: The operating system is the software interface between the storage device hardware and the user. Complex NAS units have their own operating system, while simple units may not have a separate operating system.
Network Interface: NAS units connect to the network through a network interface, which can be wired (network cable) for network connectivity. In addition, many NAS units also offer USB ports for charging or connecting other devices to the NAS unit. This allows the NAS to easily connect and interact with other devices.

Q: What is the purpose of a network attached storage device?

2024-01-18

#NAS #duplicate photos #FAQ

Organizations can effectively handle the following tasks by using Network Attached Storage (NAS) solutions:

File Storage and Sharing: Facilitate collaboration and information sharing by providing members with quick and easy access to and sharing of files.
Data Storage and Backup: Establish a usable data storage or backup system to facilitate disaster recovery and ensure the security of critical data.
Virtual Desktop Infrastructure Host: Serve as the host for the virtual desktop infrastructure, providing members with remote access and management of their work environment.
Test and Develop Web Applications: Provides developers with a secure platform for testing and developing web or server-based applications.
Streaming Video and Audio Files and Torrents: Supports streaming of video and audio files and provides a convenient way to manage and share Torrent files.
Storage for frequently accessed images and movies: Provides a centralized storage solution for frequently accessed large files such as images and movies.
Internal Copy Server: As an internal copy server, members can easily access and manage files for printing.

For example, an audio-visual company uses a high-end NAS device to store the large number of videos and photos produced every day that cannot be synchronized to the cloud in real time due to network speeds. The use of a NAS allows any employee in the company to easily access and modify these photos over the intranet, increasing productivity.

Q: What is the importance of NAS installations?

2024-01-18

#NAS #duplicate photos #FAQ

Many businesses and small companies choose to use NAS (Network Attached Storage) because it provides an efficient, scalable and relatively low-cost file storage solution. NAS file servers provide faster access to data and are easier to configure and manage than other server types, and can support a wide range of business applications including private email systems, accounting databases, payroll, image recording and editing, data logging and business analytics.

NAS benefits also include:

Organizational Private Cloud Deployment: NAS devices can be used to build an organization's private cloud storage service, leveraging an organization's own data center or third-party-provided infrastructure.
Providing Local Storage Solutions: NAS systems offer the flexibility to choose from low-cost, low-capacity devices or more expensive, high-end versions to meet different storage needs, depending on the size and needs of the organization.

Q: What is Network Attached Storage?

2024-01-18

#NAS #duplicate photos #FAQ

A Network Attached Storage (NAS) device is a device specifically designed for file storage and sharing, with the primary function of providing employees with convenient access to files over a network, thus facilitating more efficient collaboration.A NAS device is considered a specific type of server that focuses on the tasks of data storage and file sharing. With fast, secure and reliable storage services over the network, NAS devices help simplify data management while providing convenient access to support collaboration within a team.

Q: Why Does Activity Monitor show a Lower Amount of RAM than what is Installed?

2023-11-17

#NAS #duplicate photos #FAQ

The actual capacity of your NAS’s memory is found in System Information. In ADM’s Activity Monitor, the amount of memory capacity may appear to be lower than reported capacity because ADM reserves part of the system memory to ensure smooth operation of the NAS.

Models supporting Media Mode will reserve more memory. Turning on Media Mode on some ASUSTOR NAS devices reserve a portion part of the memory for use by multimedia apps. If enabled, total available memory in Activity Monitor will be reduced.

Q: How long does a SSD last on a NAS?

2023-10-11

#NAS #duplicate photos #FAQ

The lifespan of an SSD in a NAS varies depending on factors like usage, type of SSD, and quality. Typically, modern SSDs can last several years, often 5-10 years or more with typical use. It's best to check the manufacturer's specifications for more specific information on a particular SSD.

Q: What to do when hard drive is full?

2024-08-05

#NAS #duplicate photos #FAQ

When the ASUSTOR NAS hard disk is full, you can take the following simple steps to deal with the problem:

Clean out the Recycle Bin : Check to see if your NAS has a recycle bin, like the trash can on your computer. If it does, check to see if there are any files in it that you no longer need, and then delete them permanently, which will free up some space.Network Recycle Bin | Online Help | ASUSTOR NAS
Clear Snapshot Files : If you use the Snapshot feature to back up your files, check the Snapshot history and clear the unwanted snapshots. This will free up space, but do it carefully to avoid losing important snapshots.Snapshot Center | Online Help | ASUSTOR NAS
Replace your hard disk with a larger capacity hard disk and do an online capacity migration

Q: What is SSD Cache?

2023-09-01

#NAS #duplicate photos #FAQ

SSD caching is a technology that uses solid state drives (SSDs) to increase the speed and performance of traditional hard disks (HDDs). It uses a portion of the SSD space as a cache area and stores frequently used data in this cache. When you need to access data, the system can quickly read from the SSD cache without having to wait for the slower read speed of a traditional HDD. This allows the system to launch applications, load files, and perform other operations faster, improving the overall experience.

Q: Who needs a NAS?

2023-08-31

#NAS #duplicate photos #FAQ

Family Users: If you have a lot of photos, videos, and documents at home that you want to share with your family, or if you need to back them up, a NAS will come in handy. It's like a shared file storage space for the family, so everyone can access their files.
Small Business or Office: If you work for a small business and need to share files, a NAS can be helpful. You can keep your files on the NAS and everyone can find what they need quickly.
Photographers and video creators: If you're a photographer or video shooter who needs to store a lot of large files, a NAS can give you a lot of storage space and the ability to access your files from different locations at any time.
Backup important data: If you want to back up important data on your computer or cell phone, a NAS can help you keep a backup to prevent data loss.
Share media across devices: If you want to watch movies and listen to music on different devices, a NAS can store the content for you to enjoy anytime.
Remote access to files: If you want to be able to view your files while you're away from home, such as when you're traveling and need to check your work files, NAS allows you to connect to your files anytime you want through the remote access feature.
Personal Cloud Storage: If you want your own cloud storage and don't want to be dependent on another company, a NAS is like a private cloud that can help you fulfill that need.

In short, if you need to share files, back up data, and access it on the go, NAS can be a useful option!

Q: How much capacity do I need for a NAS SSD cache?

2024-12-17

#NAS #duplicate photos #FAQ

ASUSTOR's NAS devices can use SSD caching to speed up data access, like reading and writing data files. The size of the SSD cache you choose depends on what you're doing, whether you're accessing large or small files, or whether you read and write data frequently.

If you work a lot with small files, a smaller SSD cache might be enough. But if you work with large files or need to read and write data constantly, you may need a larger cache.

To choose the right size SSD cache for you, you can consider the following:

Context: How do you normally use your NAS, with lots of small files or large files? This will affect how big of an SSD cache you need.
Budget: High-capacity SSDs are usually more expensive, so consider your budget.
Requirements: If you need the NAS to run a lot of programs that require high-speed operation, you may need a larger SSD cache.
Data Type: Is your data read/write, or does it have a specific pattern? This will affect the performance of the cache.
Other uses: Do you want to use some SSDs as primary storage in addition to the cache?

Using SSD Caching on your ASUSTOR NAS - ASUSTOR NAS

Q: Does the NAS need an update?

2023-09-01

#NAS #duplicate photos #FAQ

Whether or not to update your ASUSTOR NAS depends on your current system status, needs, and personal preferences. Updating your NAS system can have some of the following benefits:

Security Updates: If there are any security vulnerabilities or issues that have been fixed, it is important to update. Keeping the system and applications up-to-date helps protect against hackers and malware.
New Features and Improvements: Software and firmware updates usually come with new features, optimizations and improvements. Consider updating if there are new features that you are looking forward to or fixes a problem you are experiencing.
Compatibility: Before updating, make sure your existing software, hardware, and devices are compatible with the new version. Sometimes an update may introduce changes that are not compatible with your old system.

Finally, please be prepared and read the information before updating to ensure that the update goes smoothly and meets your needs.

Q: Do I need two drives for NAS?

2023-09-01

#NAS #duplicate photos #FAQ

ASUSTOR NAS does not necessarily require two hard disks, the exact number of hard disks required depends on your needs and NAS model. If you only need to use the NAS as a single storage device, then you only need to install one hard disk.

However, if you need to use RAID technology to increase data security and redundancy, or if you need to run applications such as virtual machines or containers on the NAS, then you need to install at least two hard drives.

When using RAID technology, at least two hard drives are required to implement RAID 1 or RAID 5, and if you need to run applications such as virtual machines or containers on the NAS, one hard drive is required to install the NAS's operating system and applications, and the other hard drive is used to store the virtual machine's image files, data, and logs.

In short, the number of hard disks you need to install in an ASUSTOR NAS depends on your needs. If you don't need to use RAID or run applications such as VMs, you can get by with just one hard disk.

Q: Is the CPU important in a NAS?

2023-09-01

#NAS #duplicate photos #FAQ

The NAS CPU is one of the most important factors affecting the performance and experience of a NAS, and the processing speed of the NAS CPU determines the ability of the NAS to process and store data quickly, especially when multiple users are accessing and using it at the same time.

If you're just using your NAS for storage, such as storing videos, music, photos, etc., and only use it sparingly, the CPU impact may not be too noticeable. However, if you need to use your NAS to run multiple applications, perform multiple tasks at the same time, perform multiple complex operations, handle large amounts of multimedia data, or need to transfer files quickly between multiple devices, then CPU performance is very important.

Generally speaking, the higher the CPU performance, the more work the NAS can do, the faster it is, and the more simultaneous connections it can handle. However, a high performance CPU usually comes with a higher price tag. Therefore, when choosing a NAS, you should select a NAS CPU that suits your needs and budget.

Q: How do I connect my TV to a NAS?

2023-10-04

#NAS #duplicate photos #FAQ

The ASUSTOR NAS can be connected to your TV in several ways:

HDMI Connection: If your ASUSTOR NAS has an HDMI connector, you can connect the NAS directly to your TV's HDMI connector and operate the NAS through the TV remote control just like a computer. This way, you can watch movies, photos and music stored on the NAS on a big screen for a better viewing experience.

Introduction to ASUSTOR Portal - ASUSTOR NAS

DLNA Connection: DLNA is a universal media sharing protocol that allows you to share movies, photos, and music from your ASUSTOR NAS to a DLNA compatible TV. To do this, you need to ensure that your TV supports the DLNA protocol and enable DLNA on your ASUSTOR NAS and add the folders you want to share to the DLNA service.

Your Home Media Center - ASUSTOR NAS

Plex Connection: Plex is a media server application that converts videos, photos, and music on your ASUSTOR NAS into a format compatible with your TV and streams them to your TV over the network. To do this, you need to install the Plex server application on the ASUSTOR NAS and add the folders to be shared to Plex.

Introducing Plex Media Server - ASUSTOR NAS

All in all, ASUSTOR NAS can be connected to your TV via HDMI, DLNA, and Plex, making it easier for you to enjoy the movies, photos, and music stored on your NAS. You can choose the appropriate connection method according to your needs and the features supported by your TV.

Q: Do I need a monitor to use a NAS?

2024-10-07

#NAS #duplicate photos #FAQ

NAS is a device used to store and share data, usually without the need to connect to a monitor or display.NAS is primarily used to access and manage stored data over a network connection, and therefore does not require a monitor or display.

Introduction to ASUSTOR Portal - ASUSTOR NAS

Q: How do I disconnect my network drive on Windows 10?

2024-08-05

#NAS #duplicate photos #FAQ

To log out of the NAS in Windows 10, you can follow the steps below:

Open File Explorer and select This Computer in the left navigation bar.
At the top of the This Computer window, click the Map Network Drives button.
Locate the NAS network drive you are logged into, right-click and select Disconnect.
Acknowledge the disconnect prompt and click Yes.

Or you can use the Windows command "net use" with "delete" option to disconnect the mapped network drive.

This will log you out of the NAS from Windows 10. Note that after disconnecting in this way, you will need to re-enter your NAS login information to access it again.

Q: Can a NAS drive be used as a server?

2023-09-01

#NAS #duplicate photos #FAQ

ASUSTOR NAS can be used as a server, supporting a variety of server applications such as file server, FTP server, web server, MySQL database server, mail server, etc. ASUSTOR NAS also supports virtualization technology, which allows you to run a virtual machine on the NAS, turning the NAS into a powerful server platform.

Using an ASUSTOR NAS as a server increases efficiency and convenience, and saves costs because the NAS provides storage, security, remote access, and more. Moreover, the ASUSTOR NAS interface is simple to use and easy to manage.

Q: What are the types of RAID configurations?

2023-09-01

#NAS #duplicate photos #FAQ

There are several types of RAID (redundant array of independent disks) configurations available, each with its own advantages and disadvantages. Here is a brief overview of some of the most common RAID configurations:

RAID 0 : This configuration stripes data across multiple disks, providing improved read and write performance but no data redundancy. RAID 0 requires at least two disks but does not provide data protection.
RAID 1 : This configuration involves two disks that contain identical data, providing redundancy in case one disk fails. RAID 1 is simple to set up and offers good read performance, but write performance may be slower.
RAID 5 : This configuration distributes data and parity across multiple disks, providing both data protection and performance benefits. If one disk fails, the data can be rebuilt from the parity information on the remaining disks. RAID 5 requires at least three disks and offers good read and write performance.
RAID 6 : Similar to RAID 5, this configuration distributes data and parity across multiple disks, but uses two sets of parity information, providing even greater data protection in case of multiple disk failures. RAID 6 requires at least four disks and offers good read and write performance.
RAID 10 : This configuration combines mirroring (RAID 1) and striping (RAID 0) to provide both data protection and performance benefits. It requires at least four disks and offers excellent read and write performance.

Q: How many hard drives are needed for a NAS?

2023-09-01

#NAS #duplicate photos #FAQ

ASUSTOR NAS supports different number of hard disks, depending on the model. Typically, ASUSTOR NAS supports a minimum of 2 hard disks and a maximum of 16 hard disks.

Choosing the right number of hard disks depends on your usage needs. If you need to store a large number of files, such as video files or photos, then multiple hard disks may be more suitable for you to provide more storage space and higher fault tolerance. In addition, if you need higher read/write speeds, you can create RAID 0 with multiple hard disks to improve performance.

On the other hand, if your usage needs are relatively small, you can use fewer hard disks to meet most of your needs. When choosing the number of hard disks, consider your budget, usage requirements, and expected data growth. Also, consider your NAS model and hardware specifications to determine the number of hard drives it supports and the hard drive capacity.

Q: What is the safest RAID type to set up my NAS?

2023-09-01

#NAS #duplicate photos #FAQ

RAID technology can improve the availability and reliability of data, but the security of RAID does not depend entirely on the RAID system itself, but also on many other factors.

RAID is usually used on multiple hard disks to improve data availability and fault tolerance by spreading data storage across multiple hard disks.RAID systems can use different RAID levels, such as RAID 0, RAID 1, RAID 5, RAID 6, etc., and each RAID level has different fault tolerance and performance.

However, even with RAID, data may still be lost or corrupted. For example, if multiple hard disks in a RAID system fail at the same time, or if a hardware failure occurs, the RAID system may not work properly, resulting in data loss or corruption.

Therefore, in order to protect the security of your data, it is necessary to take measures in addition to using RAID, such as backing up your data on a regular basis, installing firewalls and security devices, and complying with ASUSTOR's security recommendations. RAID can only maximize security and availability when multiple security measures are taken and properly configured and managed.

Q: Do I need SSD for my NAS?

2023-09-01

#NAS #duplicate photos #FAQ

A NAS does not necessarily need to use an SSD, but using an SSD can increase the read and write speeds of a NAS.

SSDs offer faster read and write speeds and higher endurance than traditional hard disk drives (HDDs). If you need to use your NAS for high-speed data transfer or to work with large files, such as video and audio files or virtual machines, then using an SSD can greatly increase efficiency and speed. In addition, if your NAS supports SSD caching, you can use a portion of the SSD space as a caching area after installing the SSD to improve the performance of your NAS.

Whether you need to use SSD depends on your needs. If your NAS is primarily used for file storage and sharing, then a traditional hard disk will suffice for most needs. But if you need more speed and performance, then an SSD can be a good choice.

Q: What hard drives are required to use the NAS?

2024-02-02

#NAS #duplicate photos #FAQ

ASUSTOR NAS recommends the following hard disks:

3.5" SATA HDD or 2.5" SATA HDD/SSD
For capacity requirements, please refer to the specification table on the ASUSTOR website.

Compatibility | Hard Disk - ASUSTOR NAS

When using multiple hard disks for RAID, you need to use the same model, capacity, and speed of the hard disks.

Q: How do I connect to ASUSTOR NAS?

2024-12-03

#NAS #duplicate photos #FAQ

Connection steps for ASUSTOR NAS:

ASUSTOR Control Center(ACC)：Install the ASUSTOR Control Center software on your computer to search for and connect to the IPs of ASUSTOR NASes on your LAN.
Web Login: Open a web browser to login, enter the IP address of the NAS, enter the web management interface of ASUSTOR ADM, enter the correct username and password to login.

*NAS Newbie: Installation and Setup Tutorials

Q: Do I need to shut down the ASUSTOR NAS?

2024-11-06

#NAS #duplicate photos #FAQ

ASUSTOR NAS can run continuously for a long time and has good durability and stability. However, in order to protect the NAS hardware and data, it is recommended to perform shutdown and reboot operations periodically.

Shutdown operation can help clear the cache, memory and other resources of the NAS system and applications to avoid unstable or malfunctioning applications. At the same time, shutting down the system also ensures that the NAS hardware is rested and reduces the chance of hardware failure.

It is recommended to perform a shutdown at least once a month, especially when upgrading software, replacing hardware, or performing regular maintenance. Before shutting down, you should make sure that the data stored on the NAS has been backed up to avoid data loss during the shutdown. Before shutdown, you can use the backup tool provided in the ASUSTOR control panel to perform the backup operation to ensure data security.

After shutdown, it is recommended to wait for some time before rebooting the NAS to allow the hardware to rest and cool down. It is also recommended to ensure that the NAS hardware is in a dry, ventilated and secure environment to protect the security and durability of the hardware.
How to shutdown the NAS properly? - ASUSTOR Inc.

Q: How to protect data on NAS?

2023-09-01

#NAS #duplicate photos #FAQ

Here are some ways to protect data on your ASUSTOR NAS:

Update Software: Regularly update the software of ASUSTOR NAS to ensure security and stability.
Security Settings: Set up good passwords to prevent unauthorized access and attacks, avoid using weak passwords, and it is also recommended to enable two-step authentication.
Backup data: Backup the data in ASUSTOR NAS regularly to prevent data loss or damage.
Firewall: Use firewall software to prevent unwanted network traffic from entering the ASUSTOR NAS.
Security Upgrades: Make sure all security upgrades are installed and enabled before using your ASUSTOR NAS.
Avoid sharing passwords: Avoid using the same password to log in to different systems and avoid storing sensitive information in systems that share passwords.

Q: Is it possible to access ASUSTOR NAS remotely?

2023-09-01

#NAS #duplicate photos #FAQ

Yes, users can connect to the ASUSTOR NAS via remote access to access files and data on the NAS. Below are some of the ways to access the ASUSTOR NAS remotely:

Using ASUSTOR EZ Connect: ASUSTOR EZ Connect is an easy-to-use remote access utility that allows users to simply enable EZ Connect in the NAS console and then browser-enter ezconnect.to，You can access the NAS remotely.
Using VPN: Users can access the ASUSTOR NAS remotely by establishing a VPN connection, users need to set up a VPN server in the NAS console, and then install the corresponding VPN client application on the remote device to access the data in the NAS through the VPN connection.
Using network storage protocols (e.g. SMB, AFP, FTP, etc.): ASUSTOR NAS supports various network storage protocols, users can access the data in NAS remotely through the corresponding protocols. Users need to enable the corresponding protocols in the NAS console, and then use the corresponding applications or set up a network connection on the remote device to access the data in the NAS.

Users should be aware that during remote access to the ASUSTOR NAS, it is important to ensure that the connection is secure to prevent sensitive data from being stolen or confidential information from being leaked. Users are recommended to read the relevant security settings and recommendations before accessing the ASUSTOR NAS remotely to ensure data security and privacy protection.

Q: Does a NAS consume a lot of power?

2023-09-01

#NAS #duplicate photos #FAQ

The power consumption of a NAS varies by model and usage. However, generally speaking, the power consumption of a NAS is not too high and is much lower than that of a traditional desktop computer or server. When a NAS is in operation, the main power consuming parts are the hard disks and the CPU, most NAS CPUs are low-power, while the power consumption of the hard disks depends on the specifications and number of the disks themselves.

To minimize the power consumption of a NAS, you can set the sleep mode to allow the NAS to go to sleep after a certain period of inactivity, thus saving energy. Some NASes also offer power management features that can automatically turn them on and off at specific times to further reduce power consumption.

Q: What is ADM(ASUSTOR Data Master)?

2024-08-08

#NAS #duplicate photos #FAQ

ASUSTOR NAS is equipped with an operating system. ASUSTOR NAS uses the optimized ADM (ASUSTOR Data Master) operating system, which is a Linux-based operating system designed specifically for NAS. ADM has a clean interface and easy-to-use setup wizard, and also supports various applications and features, such as backup, multimedia streaming, file sharing, network services, etc. ADM also provides a variety of management tools, including network settings, storage management, system settings, application management, etc. Users can also use ADM to manage their NAS. ADM also provides various management tools, including network settings, storage management, system settings, application management, etc. Users can easily manage and control their ASUSTOR NAS through ADM.
Learn more : https://www.asustor.com/admv3?type=1&subject=101&sub=101/https://www.asustor.com/knowledge/detail?id=&group_id=703

Q: Do I need a computer to use a NAS?

2023-09-01

#NAS #duplicate photos #FAQ

You don't need a computer to use a NAS, it is a standalone device that can be directly connected to your network. NAS can be used as a standalone file server to store and share data such as documents, music, videos, etc., as well as run other applications such as downloads, multimedia streaming, remote access, etc. Users can access the NAS through the network, as well as manage and configure files through the NAS management interface without relying on a computer. Users can access the NAS through the Internet and manage and configure files through the NAS management interface without relying on a computer.

Of course, if you want to do further configuration and management, such as setting user privileges, installing applications, etc., you may need to set up the NAS via a computer. Once setup is complete, you can use any network-connected device, such as a cell phone, tablet, TV, etc., to access and use the data and applications on the NAS without relying on a computer.

Q: How long does a HDD last on a NAS?

2023-10-11

#NAS #duplicate photos #FAQ

The lifespan of a NAS hard disk is affected by a variety of factors, such as frequency of use, amount of data written, and the environment in which it is used. Generally speaking, the warranty period of a hard disk ranges from 2 to 5 years, but it does not necessarily mean that the hard disk will last that long. It is recommended that you use the following indicators to determine when it is time to replace your hard disk:

Health Check Report: Today's NAS's often have a hard disk health checker that you can run periodically to see a report on the health status of the drive. If the test report shows that the hard disk is faulty, then it is recommended to replace the hard disk.
Sporadic Read Error Rate: You can check the read error rate of your hard disk on the NAS management interface. If the read error rate is high, it may be a sign of hard disk problem.
Noise and Vibration: When the hard disk starts making unusual noise and vibration, this is also a sign to watch out for. If you hear harsh noises or feel unusual vibrations, it is advisable to replace the drive.
Data read speed: If you notice that your data read speed has slowed down, it could be a sign that the hard disk is having problems.

Q: What should I do if my NAS fails?

2024-07-05

#NAS #duplicate photos #FAQ

If your ASUSTOR NAS is broken, here are some possible solutions:

Check the power supply and wiring: First make sure that the power plug is properly inserted into the outlet and that the wiring is working properly. You can try to replace the power cord or use another outlet to see if the problem can be solved.
Reboot NAS: Sometimes the system of NAS may fail, you can try to solve the problem by rebooting the NAS. You can find the corresponding reboot options in the NAS management interface.
Perform a hardware check: If none of the above methods can solve the problem, the hardware of the NAS may be malfunctioning. You can contact ASUSTOR's after-sales service department for assistance.

If your NAS is out of warranty, or if you need to replace it with a new one, then you may want to consider purchasing a new ASUSTOR NAS.

Q: What is NAS suitable for?

2023-09-01

#NAS #duplicate photos #FAQ

NAS can be used for a variety of purposes, here are some scenarios where NAS is used:

Home or Personal Use: A NAS can be used by a family or individual to store and share multimedia files such as photos, videos, music, etc. A NAS can also be used as a backup storage device to protect important data.
Small Business or Office Use: Small businesses or offices can use NAS to store and share files such as documents, reports, emails, etc. NAS can also be used as a backup storage device to ensure data security.
Surveillance System Use: Some surveillance systems can use NAS to store surveillance images for administrators to view at any time.
Video Streaming Use: NAS can be used to set up a video streaming server for users to watch videos or listen to music at any time.

Q: What do you use a NAS for?

2023-09-01

#NAS #duplicate photos #FAQ

A NAS is a network storage device that allows users to access, share, and manage files over a network and can provide a variety of applications and features. Here are some of the uses that NAS can provide:

File Storage and Sharing: NAS allows you to store and share files over a network, enabling multiple users to access and share the same files for collaboration and joint work.
Backup and Restore: NAS can provide easy-to-use backup and restore functions, allowing users to easily backup and restore important files and data to prevent data loss.
Multimedia Playback: NAS can store multimedia files such as music, videos and photos and deliver them over the network to a variety of different devices and platforms, such as TVs, mobile phones and tablets, allowing you to enjoy multimedia entertainment with ease.
Download: NAS can install download applications such as BitTorrent or eMule, allowing you to upload and download files to and from your NAS without having to keep your computer running.
Remote Access: The NAS can provide remote access so you can connect to the NAS over the network and easily access and manage your files even when you're away from home or the office.

All in all, NAS is a convenient and versatile storage device that allows users to manage and store data more efficiently and offers a wide range of applications and features that make it widely used in the home, small office or business environment.

Q: I've been affected by ransomware. What should I do?

2022-07-25

#NAS #duplicate photos #FAQ

If you've been affected by Deadbolt ransomware, please follow the related instructions below.

Note: If you want to enter the decryption key to retrieve lost data, you must manually update the specific ADM version: ADM 4.0.5.RUE3 or ADM 3.5.9.RUE3. The ADM version on the live update server and ASUSTOR Downloads has been higher than this version, you cannot install the latest version to decrypt the data.
Please select Manual update ADM and download the ADM image file corresponding to your NAS model in Step 2 below, and then manually update this specific ADM version in Step 3.
For further assistance, please submit a support ticket in our Support Center.

Step 1

Please turn off your NAS, remove all hard drives and reboot.
When the initialization page appears, reinsert the hard drives. (No hard drive detected in slot 1.)

Step 2

Wait for a while for the hard drives to go online, and the following screen will appear. Reload the webpage to if the page is not changed.
After firmware upgrade in the following initialization, the settings will stay as they were before Deadbolt attack, BUT encrypted files still encrypted, unencrypted files still unencrypted.

Please click Live update and then click Next.

Note: If you want to enter the decryption key to retrieve lost data, you must manually update the specific ADM version: ADM 4.0.5.RUE3 or ADM 3.5.9.RUE3. The ADM version on the live update server has been higher than this version, you cannot install the latest version to decrypt the data.
Please download the ADM image file corresponding to your NAS model, and then manually update this specific ADM version in Step 3.

AS10: ADM 4.0.5.RUE3
AS11, AS33: ADM 4.0.5.RUE3
AS40: ADM 4.0.5.RUE3
AS31, 32, 50, 51, 52, 53, 61, 62, 63, 64, 65, 66, 70, 71: ADM 4.0.5.RUE3

AS-20, AS-30: ADM 3.5.9.RUE3
AS-60: ADM 3.5.9.RUE3

Step 3

If you want to enter the decryption key to retrieve lost data, you must manually update the specific ADM version downloaded in the previous step: ADM 4.0.5.RUE3 or ADM 3.5.9.RUE3.

If you're on the initialization screen and not connected to the Internet or you don't need to enter the decryption key to retrieve lost data, please download ADM from ASUSTOR Downloads to your computer.

Once done, manually update ADM by uploading the ADM image file from your computer as shown below.
Please press Next.

Step 4

Update.
After the update has completed, you'll be able to return to ADM.

If you do not have a computer to update ADM with web browser, you can use the mobile app - AiMaster to update ADM:

Log in to your NAS on AiMaster.
Confirm the ADM version and update ADM directly if the update dialog appears automatically.

Or click [Settings] [ADM Update] to update ADM.

After updating ADM with AiMaster, you still need to use web browser for the following ways to restore the data if you want.

If you want to restore data and you have more than one volume installed on your NAS, use MyArchive drives, or have previously made Btrfs snapshots, please refer to the following instructions below.
Restore all backups that you may have. Alternatively, if you have Btrfs snapshots, use Snapshot Center to restore previous versions of files and erase changes done by ransomware.

If regular backups were not kept and you want to enter the decryption key to retrieve lost data:

Please download and install Ransomware Status by sideloading it into App Central.

Confirm details and press Install.

Wait for installation to complete.

Reload the webpage to enter the ransomware screen again. You'll be able to enter the decryption key.

Notice: ASUSTOR is not able to provide decryption keys and does not recommend the financing of criminal activity.

If you want to return to ADM, you can do this in one of three ways. You can add backup.cgi after/portal/ in the address bar of your browser, you can hold the power button for three seconds to shut your NAS down and turn it on again or you may use ASUSTOR Control Center or AiMaster to restart your NAS.

Afterwards, it is imperative to uninstall Ransomware Status from App Central.

It is possible app data could be encrypted by Deadbolt. After restoring your NAS and offloading recovered data, it is recommended to delete and recreate Volume 1 or re-initialize your NAS to ensure ADM and reinstalled apps work properly.

Q: Update ADM Now to Protect Against Deadbolt

2022-03-07

#NAS #duplicate photos #FAQ

An emergency update to ADM is provided in response to Deadbolt ransomware affecting ASUSTOR devices. ASUSTOR urges all users to install the latest version of ADM as soon as possible to protect themselves and minimize the risk of a Deadbolt infection. ASUSTOR also recommends taking measures to guard against the potential harms of Deadbolt in accordance with the previously announced protective measures.

Please review the measures below to help increase the security of your data on your ASUSTOR NAS.

Change default HTTP and HTTPS ports. Default ports are 8000 and 8001 respectively.
Make regular backups and ensure backups are up to date.
Turn off Terminal/SSH and SFTP services as well as other services you do not use.

ASUSTOR's myasustor.com DDNS service has been enabled once again. Please update ADM to the latest version, ensure backups are up to date and change all ports being used for increased protection.

In response to increasing numbers of ransomware attacks, ASUSTOR has committed to an internal review of company policies to regain customer trust. This includes, but is not limited to increased monitoring of potential security risks and strengthening software and network defenses. ASUSTOR takes security very seriously and apologizes for any inconvenience caused.

I've been affected by ransomware. What should I do?

Q: Protecting Yourself from Deadbolt

2022-02-27

#NAS #duplicate photos #FAQ

In response to Deadbolt ransomware attacks affecting ASUSTOR devices, myasustor.com DDNS service will be disabled as the issue is investigated.

For your protection, we recommend the following measures:

Change default ports, including the default NAS web access ports of 8000 and 8001 as well as remote web access ports of 80 and 443.
Disable EZ Connect.
Make an immediate backup.
Turn off Terminal/SSH and SFTP services.

For more detailed security measures, please refer to the following link below:

https://www.asustor.com/en-gb/online/College_topic?topic=353

If you find that your NAS has been affected by Deadbolt ransomware, please follow the steps listed below.

1. Unplug the Ethernet network cable
2. Safely shut down your NAS by pressing and holding the power button for three seconds.

3. Click on the link below for more information.

https://www.asustor.com/en/knowledge/detail/?id=6&group_id=630

Q: What is the ECCN and HS code for ASUSTOR products?

2021-10-28

#NAS #duplicate photos #FAQ

An ECCN (Export Control Classification Number) is a five alpha-numeric designation for dual-use items that are listed on the Commerce Control List (CCL) to ensure these items are not for military use.

An HS (Harmonized System) code is used for standardized international trade. Based on the category of each product, a specific six-digit code will be given to customs to better manage the imported goods and look up the corresponding tariff. Beyond the initial six-digit code, parties are permitted to add their own Legal Notes for a total of eight or ten digits (some even more).

ASUSTOR products' ECCN and HS codes are as follows:

Product	ECCN	HS Code
ASUSTOR NAS	5A992.C	84717090000
ASUSTOR Switch	5A991	85366910003
ASUSTOR Network Interface Card	EAR99	84719090006

Another frequently asked number is CCATS (Commodity Classification Automated Tracking System). However, CCATS is for encrypted software products. ASUSTOR products do not need it.

Q: What is the ECCN and HS code for ASUSTOR products?

2024-02-22

#NAS #duplicate photos #FAQ

Product	ECCN	HS Code
ASUSTOR NAS	5A992.C	84717090000
ASUSTOR Switch	5A991	85366910003
ASUSTOR Network Interface Card	EAR99	84719090006

Another frequently asked number is CCATS (Commodity Classification Automated Tracking System). However, CCATS is for encrypted software products. ASUSTOR products do not need it.

Q: Why does exFAT need a license on ADM 3.5 but not on ADM 4.0?

2024-01-04

#NAS #duplicate photos #FAQ

exFAT is now supported free of charge in ADM 4.0 due to a policy change by Microsoft.

Note: AS-20, AS-30 and AS-60 series NAS do not support ADM 4.0 and thus continue to require an exFAT license.

The exFAT file system is proprietary and requires a software license by Microsoft for use in commercial products.

To use exFAT storage devices in ADM, it is necessary to purchase an exFAT license. Click here to find detailed instructions on how to make a purchase and to begin using an exFAT external drive or MyArchive drive easily.

Q: How to quick test 2.5GbE NAS performance?

2020-07-31

#NAS #duplicate photos #FAQ

If you want to test 2.5GbE NAS performance, you can just plug in our 2.5GbE dongle like AS-U2.5G2 or AS-U2.5G to your PC and connect to the NAS LAN 2 directly without configuration.

Then, for pure file SAMBA testing, you can build a network drive or just type in your NAS LAN 2 internal IP on your PC file explorer. It might asking your NAS account and password and you just type them.

You can drag and drop file to test the speed.

Q: How do I update ADM? How do I know which version I have?

2021-06-01

#NAS #duplicate photos #FAQ

Finding ADM version: ADM’s version number is found in two locations;

1. By clicking System Information

Notifications of updates can be disabled in Settings. Click the question mark on the top right corner for more information.

2. [ADM] -> [Settings] -> [ADM Update]

How to update ADM to latest version: ADM has a built-in online update mechanism. Once a new version is released, a notification will show up when you open the ADM. You can update it right away, or go to [Settings] -> [ADM] Update to update it later. You can also create scheduled updates.

If you do not wish to see the notification, you can uncheck this function in [Settings] -> [ADM Update].

To help you understand the ADM update mechanism, please click the "?" icon in the upper right corner.

If you are having problem to upgrade ADM, here is the link to troubleshoot the issue:

Q: What can I do if ADM update not work?

Q: Where is the ADM Health Record?

2023-11-01

#NAS #duplicate photos #FAQ

Dr. ASUSTOR can be used to check the health of your NAS. DR. ASUSTOR checks certain settings that may affect system or data security. Dr. ASUSTOR will give you appropriate instructions to ensure that the system and data is intact. For more information, please send an exported health report to ASUSTOR Customer Support.

You can find the item in ADM-Dr.ASUSTOR-Support Tools

If you are using ADM version older than ADM4.1, this option could be found in ADM-System Information-Dr.ASUSTOR.

Click Export Health Record in Dr. ASUSTOR, it will generate the NAS Health Recrod and pop up the download windows to select the download path to computer.

Privacy Statement: ASUSTOR is committed to protecting your privacy, All exported health records will be encrypted and only the following information will be downloaded.

1. System events

2. NAS kernel messages

3. Basic settings

*The password to unzip the NAS Health Record file is the last 6 digits of the NAS serial number which is also the file name of the NAS Health Record file.

Q: How can I change the amount of failed login attempts?

2024-01-02

#NAS #duplicate photos #FAQ

In order to prevent malicious people from logging in to ASUSTOR NAS maliciously, ADM automatically blocks IP addresses after several incorrect login attempts and will no longer allow that IP address to access the NAS. The number of login attempts can be adjusted in Settings.

Click Settings.

Click ADM Defender, then Network Defender.

The default is three times. Pressing the reset button will unban all IP addresses currently blocked.

If you are having issue or problem to configure the Network Defender, please submit a support ticket in our support center for further help:
https://support.asustor.com/

Q: How do I reset the password on my NAS?

2024-06-25

#NAS #duplicate photos #FAQ

ASUSTOR provides a reset button recessed into a pinhole behind each and every NAS device sold. Insert a thin object, such as a paperclip extended into the hole and press the button for approximately five seconds to reset the administrator password(default password is admin), once its reset, there will be a beep sound come from the unit's beeper.

Results will be as below.

System admin account password will return to “admin”, the account name and its password are both admin
HTTP and HTTPS ports used to connect to ADM will return to 8000 and 8001 respectively.
Network settings will return to default settings and ASUSTOR Control Center will be able to find your NAS one the network.
ADM Defender will revert to accept all connections.

Data will not be affected and the NAS can continue to be used normally.

ASUSTOR College FAQs - Resetting Settings on your ASUSTOR NAS with the Reset Button - YouTube

If there is no beep sound or the password didn't reset, please submit a support ticket in our support center for further help:
https://support.asustor.com/

Learn More

Q: What network ports are used by ASUSTOR NAS services?

2022-08-01

#NAS #duplicate photos #FAQ

Please refer to the table below for a list of network ports used by ASUSTOR NAS services.

Utilities	Port	Protocol
ASUSTOR Control Center	8888, 8889	UDP

System Services	Port	Protocol
ADM Web service	8000, 8001	TCP
AFP	548	TCP
Common Unix Printing System	631	TCP
FTP service (Server)	21	TCP
FTP service (Client)	55536 ~ 56559	TCP
iSCSI service	3260	TCP
MariaDB	3306	TCP
NFS	2049	TCP/UDP
Rsync service	873	TCP
Samba	137, 138, 139, 445	TCP
SSH service	22	TCP
WebDAV	9800, 9802	TCP
Web Server/Web Center	80, 443	TCP

NAS Apps	Port	Protocol
ASUSTOR Portal	8807	TCP/UDP
Download Center	51417	TCP/UDP
Emby Server	8096, 8920	TCP/UDP
OwnTone	3689	TCP
KODI	88, 36667	TCP/UDP
LooksGood	9900 ~ 9908	TCP
Mail Server	25, 110, 143, 465, 993, 995	TCP
MiniDLNA	8200	TCP/UDP
MinimServer	9790	TCP/UDP
MongoDB	27017	TCP/UDP
Mono	7788	TCP
Plex Media Server	32400	TCP/UDP
PostgreSQL	5432	TCP/UDP
Remote Center	8809	TCP/UDP
Shell In A Box	4200	TCP
Surveillance Center	554, 1884, 8884, 12000, 14000, 60000	TCP
UPnP Media Server V2	5001	TCP/UDP
VirtualBox	3389	TCP/UDP
VPN Server	1194, 1195, 1723, 1812, 1813	TCP/UDP

Q: What do the LEDs on my NAS mean?

2024-11-07

#NAS #duplicate photos #FAQ

This article explains what the various LEDs mean on an ASUSTOR NAS for troubleshooting.

A) AS10, AS11, AS31, AS32

The LEDs on an ASUSTOR NAS are on the front on the left.

Power LED – Green - Indicates that the NAS is powered on.

System LED – Green – Flashes when booting – Dim with intermittent flashing to indicate malfunction – Steady upon completion of boot process.

Network LED – Green – Indicates when a network connection has been established.

(B)AS33, AS40, AS52, AS53

The LEDs on an ASUSTOR NAS are on the front on the left.

Power LED – Blue – Indicates that the NAS is powered on.

System LED – Green or red - Green – Flashes when booting – Red to indicate malfunction – Steady upon completion of boot process.

Network LED – Purple and blue – Indicates when a network connection has been established. Blue means Gigabit, purple means 10-Gigabit.

The LEDs on an ASUSTOR NAS are on the front on the left.

Power LED – Blue - Indicates that the NAS is powered on.

System LED – Green, red or orange - Green – Flashes when booting – Red to indicate malfunction – Steady upon completion of boot process – Orange to indicate sleep.

Network LED – Blue – Indicates when a network connection has been established.

(D) FS67

The LED indicators can be found on the left panel above the machine. The statuses indicated from left to right are:

Power LED: It should be a solid blue light after powering on.

System LED indicator: It should be a steady green light after booting is complete.

Network connection LED indicator: It should be a solid blue or purple light after the boot is complete.

As shown below

*If the NAS's memory has been upgraded, please restore the memory to default installation to verify if it's the upgrade memory module causing the issue.

*If the system LED(green) is blinking for more then 10 minutes after power on the NAS without any hard drive installed, please contact technical support for further help:

https://support.asustor.com/

Why is there a red light on my NAS unit? - ASUSTOR Inc.

Q: How do I set up 2-step verification on my ASUSTOR NAS?

2023-11-07

#NAS #duplicate photos #FAQ

2-step verification uses two factors to verify an ADM user’s identity; username/password and a personal mobile device. This method provides improved security for your ADM account. If 2-step verification is enabled, you will need to enter your password in addition to a one-time verification code when logging into ADM. Verification codes are obtained from authenticator apps installed on your mobile device. The supported authenticator apps include Google Authenticator for Android, iPhone, and BlackBerry and Authenticator on Windows Phone.

The steps outlined below will show you how to configure and use 2-step verification on your ASUSTOR NAS.

Enabling 2-step verification

STEP 1

Log into ADM with your own account.
Click on the account icon on the top taskbar of ADM desktop.
Click on [Personal].

STEP 2

Select the [Enable 2-step verification] to launch the 2-step verification setup wizard.

Click [Next].

STEP 3

Download and install an authenticator app on your mobile device, such as Google Authenticator (for Android/iPhone/BlackBerry) or Authenticator (for Windows Phone).

STEP 4

Open the authenticator app and scan the provided QR code.
Once the key is generated in the authenticator app, click [Next].

Note: The mobile app and NAS must both be synchronized with NTP.

Alternatively, you can click the link to manually enter a secret key. Click [OK] to close the window.
Once the key is generated in the authenticator app, click [Next].

STEP 5

The authenticator app should be generating a 6-digit verification code now.
Enter this code into the text field in the wizard in order to confirm that the configurations are correct.
Click [Next].

Note: If an error occurs, please make sure that the system time on your mobile device and ADM are synchronized. Also, verification codes are updated periodically, so make sure that the code you entered has not expired.

STEP 6

Click [Finish] to complete the setup.

STEP 7

Once the setup wizard is finished, click [OK] to save the settings.

Sign in to your ADM with 2-step verification

STEP 1

On the ADM Sign in screen, type in your username/password and click [Sign in].

STEP 2

Open the authenticator app on your mobile device and then enter the 6-digit verification code provided. You should be able to successfully sign into your ADM.

Enter the 6-digit verification code provided by the authenticator app to sign in from mobile apps.

Disabling 2-step verification

STEP 1

Log into ADM with your own account.
Click on account icon on the taskbar in the top of ADM desktop.
Click on [Personal].

STEP 2

Deselect the [Enable 2-step verification] to disable 2-step verification.
Click [OK].

Q: How do I install the Teamspeak server and client ?

2021-04-27

#NAS #duplicate photos #FAQ

Please follow the steps below to install the Teamspeak server and client.

1. First, please search for and install Teamspeak server from App Central on your NAS.

2. After Teamspeak server has been installed, the teamspeak directory will be installed into the Public shared folder in order to allow access to configuration and logs. Please check your Public shared folder and download the log files from the logs folder.

3. Open the log file and find your Privilege Key. Token=”xxxxxxx” will be your Privilege Key as shown in the graphic below.

4. Download and install the Teamspeak 3 client from the official website: https://www.teamspeak.com/downloads

5. Open the client and log in to your Teamspeak 3 server using your Privilege Key (from step 3).

If you are encountering other issue during the installation, please contact with our technical support:

https://support.asustor.com/

Q: How do I choose the right hard disks for my NAS?

2016-10-28

#NAS #duplicate photos #FAQ

ASUSTOR NAS is compatible with large variety of hard disks including the most popular brands on the market. Before purchasing hard disks for your NAS, please make sure that they are compatible. For a complete list of compatible hard disks please check out our hard disk compatibility table: https://www.asustor.com/service/hd?id=hd

Q: How can I adjust the fan speed on my NAS?

2025-02-04

#NAS #duplicate photos #FAQ

You can adjust the fan speed on your NAS by selecting [Settings]-> [Hardware]-> [Fan Control] from the ADM desktop. Here, you will be able to select the fan speed mode of your choice.

ASUSTOR NAS provides four different fan speed modes:

Auto: The rotation speed of the fan will be adjusted automatically according to the NAS’s CPU and hard disk temperatures.

Low speed: The rotation speed of the fan will be lowered, producing less noise. However, the temperature of the NAS may increase.

Medium speed: The fan will rotate at medium speed.

High speed: The fan will rotate at a high speed, producing more noise. The temperature of your NAS may decrease.

If you are encountering the FAN speed or abnormal noise issue, please contact with our technical support:
https://support.asustor.com/

Q: Where can I find the identity information (serial number) for my ASUSTOR NAS?

2018-10-03

#NAS #duplicate photos #FAQ

After purchasing an ASUSTOR NAS, you will be able to view its identity information on the exterior of its original packaging, underneath the device and from within ADM.

Exterior of the original packaging

Underneath the device

包裝2

From within ADM: After logging into ADM, select [System Information] -> [About This NAS].

Q: What do the different parts of the ASUSTOR NAS model numbers mean?

2016-10-28

#NAS #duplicate photos #FAQ

ASUSTOR uses the naming conventions presented below to create model names for each NAS product. Once you know what each part of the model name represents, it is quite simple to understand!

ASUSTOR NAS Model Naming Conventions

1. ASUSTOR

2. Represents the series of the model: For example, 10, 31, 32, 50, 51, 61, 62, 70 series.

3. Represents the number of drive bays on the model: For example, 02 will mean 2 drive bays while 04 means 4.

4. Represents the model type:

T = Tower

RS = Rackmount Single Power Supply

RD = Rackmount Dual Power Supply

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Q: How does a NAS mass delete similar or duplicate photos?

Q: Can an ASUSTOR NAS be used for downloading torrent files?

Q: What happens if my NAS hard drive fails?

Q: Does NAS require hard drive hibernation?

Q: Does a NAS need a UPS?

Q: Does the NAS need to be shut down to replace the hard drive?

Q: What are the differences between the different NAS device types?

Q: How does the NAS work?

Q: What are the components of a NAS device?

Q: What is the purpose of a network attached storage device?

Q: What is the importance of NAS installations?

Q: What is Network Attached Storage?

Q: Why Does Activity Monitor show a Lower Amount of RAM than what is Installed?

Q: How long does a SSD last on a NAS?

Q: What to do when hard drive is full?

Q: What is SSD Cache?

Q: Who needs a NAS?

Q: How much capacity do I need for a NAS SSD cache?

Q: Does the NAS need an update?

Q: Do I need two drives for NAS?

Q: Is the CPU important in a NAS?

Q: How do I connect my TV to a NAS?

Q: Do I need a monitor to use a NAS?

Q: How do I disconnect my network drive on Windows 10?

Q: Can a NAS drive be used as a server?

Q: What are the types of RAID configurations?

Q: How many hard drives are needed for a NAS?

Q: What is the safest RAID type to set up my NAS?

Q: Do I need SSD for my NAS?

Q: What hard drives are required to use the NAS?

Q: How do I connect to ASUSTOR NAS?

Q: Do I need to shut down the ASUSTOR NAS?

Q: How to protect data on NAS?

Q: Is it possible to access ASUSTOR NAS remotely?

Q: Does a NAS consume a lot of power?

Q: What is ADM(ASUSTOR Data Master)?

Q: Do I need a computer to use a NAS?

Q: How long does a HDD last on a NAS?

Q: What should I do if my NAS fails?

Q: What is NAS suitable for?

Q: What do you use a NAS for?

Q: I've been affected by ransomware. What should I do?

If you've been affected by Deadbolt ransomware, please follow the related instructions below.

Q: Update ADM Now to Protect Against Deadbolt

Q: Protecting Yourself from Deadbolt

Q: What is the ECCN and HS code for ASUSTOR products?