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Product Support Status

ASUSTOR is committed to providing the best in quality and customer service when you buy an ASUSTOR product. Be confident that your next ASUSTOR purchase will come with a long life of support through warranty, software and technical support for years after purchase. Learn more about which devices are supported by viewing the table below.

Related Resources
AS1002T v2 Discontinued Ended Limited 3 Download
AS1002T Discontinued Ended Limited 3 Download
AS1004T v2 Discontinued Ended Limited 3 Download
AS1004T Discontinued Ended Limited 3 Download
AS1102TL Generally Available Supported Supported 3 Download
AS1102T Generally Available Supported Supported 3 Download
AS1104T Generally Available Supported Supported 3 Download
AS-202T Discontinued Ended Limited 3 Download
AS-202TE Discontinued Ended Limited 3 Download
AS-204T Discontinued Ended Limited 3 Download
AS-204TE Discontinued Ended Limited 3 Download
AS-302T Discontinued Ended Limited 3 Download
AS-304T Discontinued Ended Limited 3 Download
AS3102T v2 Discontinued Supported Supported 3 Download
AS3102T Discontinued Supported Supported 3 Download
AS3104T Discontinued Supported Supported 3 Download
AS3202T Discontinued Supported Supported 3 Download
AS3204T v2 Discontinued Supported Supported 3 Download
AS3204T Discontinued Supported Supported 3 Download
AS3302T v2 Generally Available Supported Supported 3 Download
AS3302T Generally Available Supported Supported 3 Download
AS3304T v2 Generally Available Supported Supported 3 Download
AS3304T Generally Available Supported Supported 3 Download
AS4002T Discontinued Supported Supported 3 Download
AS4004T Discontinued Supported Supported 3 Download
AS5002T Discontinued Ended Limited 3 Download
AS5004T Discontinued Ended Limited 3 Download
AS5008T Discontinued Ended Limited 3 Download
AS5010T Discontinued Ended Limited 3 Download
AS5102T Discontinued Ended Limited 3 Download
AS5104T Discontinued Ended Limited 3 Download
AS5108T Discontinued Ended Limited 3 Download
AS5110T Discontinued Ended Limited 3 Download
AS5202T Generally Available Supported Supported 3 Download
AS5304T Generally Available Supported Supported 3 Download
AS5402T Generally Available Supported Supported 3 Download
AS5404T Generally Available Supported Supported 3 Download
AS-602T Discontinued Ended Limited 3 Download
AS-604T Discontinued Ended Limited 3 Download
AS-606T Discontinued Ended Limited 3 Download
AS-608T Discontinued Ended Limited 3 Download
AS6102T Discontinued Supported Supported 3 Download
AS6104T Discontinued Supported Supported 3 Download
AS6202T Discontinued Supported Supported 3 Download
AS6204T Discontinued Supported Supported 3 Download
AS6208T Discontinued Supported Supported 3 Download
AS6210T Discontinued Supported Supported 3 Download
AS6302T Discontinued Supported Supported 3 Download
AS6404T Discontinued Supported Supported 3 Download
AS6508T Generally Available Supported Supported 3 Download
AS6510T Generally Available Supported Supported 3 Download
AS6602T Generally Available Supported Supported 3 Download
AS6604T Generally Available Supported Supported 3 Download
AS6702T Generally Available Supported Supported 3 Download
AS6704T Generally Available Supported Supported 3 Download
AS6706T Generally Available Supported Supported 3 Download
AS6804T Generally Available Supported Supported 3 Download
AS6806T Generally Available Supported Supported 3 Download
AS6808T Generally Available Supported Supported 3 Download
AS6810T Generally Available Supported Supported 3 Download
FS6812X Generally Available Supported Supported 3 Download
FS6706T Generally Available Supported Supported 3 Download
FS6806X Generally Available Supported Supported 3 Download
FS6712X Generally Available Supported Supported 3 Download
AS7004T Discontinued Ended Limited 3 Download
AS7008T Discontinued Ended Limited 3 Download
AS7010T Discontinued Ended Limited 3 Download
AS7110T Generally Available Supported Supported 5 Download
AS-204RS Discontinued Ended Limited 3 Download
AS-604RS / AS-604RD Discontinued Ended Limited 3 Download
AS6204RS / AS6204RD Discontinued Supported Supported 3 Download
AS6212RD Discontinued Supported Supported 3 Download
AS6504RS/RD Generally Available Supported Supported 3 Download
AS6512RD Generally Available Supported Supported 3 Download
AS-609RS / AS-609RD Discontinued Ended Limited 3 Download
AS7009RD / AS7009RDX Discontinued Ended Limited 3 Download
AS7012RD / AS7012RDX Discontinued Ended Limited 3 Download
AS7112RDX Generally Available Supported Supported 5 Download
AS7116RDX Generally Available Supported Supported 5 Download
AS6004U Discontinued - Limited 3 Download
AS5004U Generally Available - Supported 3 Download
Date

2024-11-21

End of Support Notice

ASUSTOR is committed to providing product support for as long as possible, but all good things must come to an end. This notice announces the end of mainstream support for affected NAS devices due...

2024-10-07

Software Retirement Announcement

As PHP 7.4 was retired in December 2022, some applications have become end of life as a result. Due to PHP 7.3/7.4 software deprecation, Linux kernel upgrades and kernel module upgrades, the...

2023-12-29

ADM 4.0 Retirement Announcement

ASUSTOR will be discontinuing support for ADM 4.0 on 31 July 2024. ADM 4.0.x will be the last major version for the AS10, AS50, AS51 and AS70 series of NAS devices and will no longer receive...

2022-11-30

ASUSTOR Retires Download Assistant

ASUSTOR is committed to ensuring that your NAS can be used on almost any Internet-connected device. With this in mind, ASUSTOR will cease further development on ASUSTOR Download Assistant to free...

2022-07-15

ADM 3 Retirement Announcement

ASUSTOR will be discontinuing support for ADM 3 on August 31, 2022. ADM 3.5 is the last major version for the AS-20, AS-30 and AS-60 series of NAS devices and will no longer receive security and...

2022-06-07

ADM Support Status Announcement

AS10, AS50, AS51 and AS70 series of NAS will no longer be receiving feature updates due to the recent termination of vendor support for drivers. ADM 4.0 will be the last major version for these...

2021-12-16

Software retirement announcement

There are no updates available that fix the CVE-2021-44228 vulnerability. To protect data security, ASUSTOR has made the decision to retire and discontinue the following apps on ADM: Subsonic...

2021-10-12

Software retirement announcement

PHP 5.6 deprecation, kernel upgrades and OpenSSL upgrades have forced ASUSTOR to retire and discontinue the following apps on ADM 4.0: Media-Pack UPnP Media Server iTunes Server RALUS Tvheadend...

2021-09-06

Portainer on AS10 retirement announcement

Security improvements to Docker-CE version 19.03.10.r1 have introduced limitations that prevent Portainer from working correctly on the AS10 series. This means that Portainer will be retired on the...

Notes:

  1. Product Availability:
    • Generally Available: Product is still in production and available through retail channels or partners.
    • Discontinued: Product is no longer manufactured.
  2. Software Support:
    • Supported: ADM and software updates will be continuously provided.
    • Limited: Only ADM security updates will be provided.
    • Ended: Device will not receive updates.
  3. Technical Support:
    • Supported: Technical support and hardware repair or replacement services will be provided within the product warranty period.
    • Limited: Technical support for the latest ADM and software functions that the product can install will be provided. Hardware repair or replacement services are subject to availability of replacement materials and/or components. Click here for more details on warranties.
  4. Warranty:
    • The term of your warranty period shall commence on the purchase date appearing on your purchase receipt. Click here to learn more.

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