Knowledge Base

How to extract data from a hard drive (single) of my failed NAS by using a PC?

Please follow the steps below. 1. Power off the NAS. 2. Pull out a hard drive (single). 3. Attached your HDD to your PC whether inserting it into a hard drive slot or using a hard drive enclosure. 4. Visit below link to download the Ubuntu Desktop (Linux...

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Safely using M.2 SSDs as primary NAS storage

If M.2 SSDs are installed as the primary volume, ASUSTOR recommends using at least two M.2 SSDs to minimize the risks of boot failure should an SSD fail. If one SSD is used as Volume 1, your NAS may not boot into your installation of ADM and data on hard drive volumes will need to be recovered...

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Why doesn’t ASUSTOR offer Hybrid RAID?

ASUSTOR prides itself in delivering a quality experience, therefore, ASUSTOR has chosen not to support Hybrid RAID for a variety of reasons.  Although old hard drives can be used, if using varying capacities, especially when the difference is large, the age of each drive may vary...

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What is the maximum number of expansion units supported on an ASUSTOR NAS?

A maximum of fifty-two drive bays combined are theoretically supported on ADM 4.1 and above. Series AS6004U AS5004U ( ADM 4.2.3 ) AS10/10 v2 2 N/A AS11TL 1 1 AS11 2 2 AS31/32/31 v2/32...

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Why does my hard drive report less capacity than indicated on the drive's label?

There is detail instructions from hard drive manufacturers such as Seagate, please refer to the following: Seagate KB Articles

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How to use Seagate IronWolf Health Management？

If you are using a Seagate IronWolf or IronWolf Pro series hard disk with a capacity more than 4TB(capacity less than 4TB not supported), just navigate to [Storage Manager] → [Disk] → [Disk Doctor] and the [IronWolf Health Management] window will appear. You can use this function...

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Which hard disks support Seagate IronWolf Health Management？

According to Seagate ， the following Seagate IronWolf and IronWolf Pro drives are IHM enabled. Please refer to Seagate IHM or the ASUSTOR website for the most current list of supported models. * The hard drive models supported by different ASUSTOR NAS...

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Which ASUSTOR NAS supports Seagate IronWolf Health Management?

The Seagate IHM function has been integrated into ADM 3.0 Beta 5 and will also be included in all future official versions of ADM 3.0. All ASUSTOR NAS devices will  only need to upgrade to ADM 3.0 Beta 5 or later while utilizing Seagate IronWolf or IronWolf Pro hard disks to be able to...

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What is Seagate IronWolf Health Management？

Seagate IronWolf Health Management (IHM) is a hard disk diagnostic tool integrated in ADM 3.0. Seagate IHM is developed by Seagate, if you want to know about it, please visit Seagate website： https://www.seagate.com/products/nas-drives/ironwolf-hard-drive/ Other related FAQs:...

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