We use cookies to help us improve our webpage. Please read our Cookie Policy .

Knowledge Base

Compatibility
ASUSTOR College
Download Center
Online Help
Online Support Form

All »

Q: How do I keep my Cloud ID when upgrading to a new ASUSTOR NAS?

2022-08-04


#Cloud ID # Backup

If you wish to use the same cloud ID on a new ASUSTOR NAS, you must first release the Cloud ID on your old NAS by renaming it to something else as the Cloud ID is tied to NAS hardware. Once the NAS has released the Cloud ID, it will be available for use on the new NAS. If the old NAS is no longer accessible, contact our Customer Care Center to have the Cloud ID released from the old NAS. Please provide the serial number of the NAS and the email address used for your ASUSTOR ID account.

Steps:

ADM > Settings > EZ-Connect > Rename

Was this article helpful? Yes / No