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Q: M.2 SSD Drive Installation Guide For AS7112RDX/AS7116RDX NAS

2024-02-22


#NAS #M.2 #AS7112RDX/AS7116RDX

For all AS7112RDX/AS7116RDX NAS, before adding or removing M.2 SSDs, please read the following notes carefully.
  • NAS and M.2 SSDs utilize high precision components and electronic connector technology. To avoid voiding the warranty during the product warranty period, we recommend that you：
✓ M.2 SSDs compatible with the AS7112RDX/AS7116RDX can be purchased at your local store or on the Huawei Accessories website (http://shop.asustor.com) for purchase.
✓ Please use two identical models of SATA 3 interface or PCIe (NVMe) interface for best access performance.
✓ Please do not use different PCIe and SATA M.2 interface SSDs installed at the same time, they will not be able to boot into the system properly.
✓ If you are not familiar with upgrading your computer's M.2 SSD, do not install the M.2 SSD yourself.
✓ Do not touch the metal connectors of the M.2 SSD.
  • Adding or removing M.2 SSDs on your own can cause NAS failures or accidents due to broken slots and modules or misconnections. In this case, repair costs will apply.
  • Be careful not to cut your fingers on the sharp edges of the NAS's M.2 SSDs, internal components, or circuit boards.
  •  ASUSTOR does not guarantee that third-party M.2 SSDs will be compatible with NAS.
  • Before adding or removing an M.2 SSD, be sure to turn off the NAS and peripherals, and disconnect all accessories and cables.
  • To prevent damage to your M.2 SSD from electrostatic discharge, follow the instructions below:
✓ Avoid using your computer in areas that tend to generate static electricity, such as carpeting.
✓ Before adding or removing an M.2 SSD, eliminate static by touching metal objects outside the NAS. Do not touch the metal parts inside your computer.
  • When inserting the M.2 SSD into the slot, do not misdirect it. Doing so may damage the module or the slot, or even cause a fire on the circuit board.
  • Use a screwdriver that matches the size of the screw.
  • Do not remove or loosen screws not designated for removal.

Preparation Tools
  • Phillips screwdriver.
Installation Guide

1.Chassis Removal
Select Shutdown in the ADM menu to turn off the NAS.


Remove all cables and power cords from the NAS.


Use a Phillips screwdriver to remove the top cover screws and stow them for later installation.
         

Remove the cap by pressing the side of the cap with both hands and gently pushing it outward.


2.Installing an M.2 Solid State Drive


Insert the M.2 SSD into the first slot diagonally and push the metal contacts all the way into the slot as shown below.

Lock the M.2 SSD in the direction of the arrow. Repeat the above steps to install another M.2 SSD into the second slot, as shown below.


3.Putting back the chassis
Put the top cover back on and tighten the screws.


Connect the NAS's power cord and all other cables, and then turn on the NAS.


appendix
1.Easy Troubleshooting

Q: If you can't boot up after installing a new M.2 SSD.

A: Please follow the steps below to check one by one：
1. The light/audio display messages are normal. 
2. If your NAS does not recognize the M.2 SSD or does not boot up properly, please make sure a compatible M.2 SSD is installed, and reinstall the M.2 SSD to make sure it is installed correctly. 
3. If it still does not work, please remove the newly installed M.2 SSD and reboot the NAS to see if it works properly. 
4. If the above steps still cannot solve your problem, please contact your local dealer or ASUSTOR customer service.

2.Contact ASUSTOR Technical Support

You can contact us in the following ways:
1. Online Technical Support Ticket: https://member.asustor.com/
2. ASUSTOR Online Forum: http://forum.asustor.com/

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