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Q: M.2 SSD Drive Installation Guide For ASUSTOR AS65 Series NAS

2024-02-22


#NAS #M.2 #AS65


Installation Guide

1.Chassis Removal
Select Shutdown in the ADM menu to turn off the NAS.


Remove all cables and power cords from the NAS.


Use a Phillips screwdriver to remove the top cover screws and stow them for later installation.

Remove the cap by pressing the side of the cap with both hands and gently pushing it outward.


2.Installing an M.2 Solid State Drive



Insert the M.2 SSD into the first slot diagonally and push the metal contacts all the way into the slot as shown below.


Tighten the turnbuckle screws in the direction of the arrows on the M.2 SSD. Repeat the above steps to install another M.2 SSD into the second slot, as shown below.



3.Putting back the chassis
Put the top cover back on and tighten the screws.


Connect the NAS's power cord and all other cables, and then turn on the NAS.


appendix
1.Easy Troubleshooting

Q: If you can't boot up after installing a new M.2 SSD.

A: Please follow the steps below to check one by one：
1. The light/audio display messages are normal. 
2. If your NAS does not recognize the M.2 SSD or does not boot up properly, please make sure a compatible M.2 SSD is installed, and reinstall the M.2 SSD to make sure it is installed correctly. 
3. If it still does not work, please remove the newly installed M.2 SSD and reboot the NAS to see if it works properly. 
4. If the above steps still cannot solve your problem, please contact your local dealer or ASUSTOR customer service.

2.Contact ASUSTOR Technical Support

You can contact us in the following ways:
1. Online Technical Support Ticket: https://member.asustor.com/
2. ASUSTOR Online Forum: http://forum.asustor.com/

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